Client Portfolio Director Sa/ssa - Sandton, South Africa - Zenith

Zenith

Verified Company

Sandton, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Description

Company Description
We are the ROI Agency

We blend data, technology and brilliant specialists to scout out new opportunities, solve complex challenges and grow our clients' business

What we believe:
We believe in exploring new perspectives. Looking at things differently. Turning structures upside down, back to front and sideways. Excited by what we might find.

Thinking big and acting bigger

So we think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we're great, but as a team we're unstoppable. Together, we seek out opportunities, frame problems and solve complex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI.

A Client Portfolio Director at Zenith is expected to take overall responsibility for the team, running of the day to day as well as the strategic outputs for the unit.

This individual needs to have strong account management, team management and client management skills.

A high level of collaboration, a willingness to teach others and a real desire to push the boundaries is what will be expected.

In addition, this role requires a high level of accountability and responsibility over the large offline and online media investments we are entrusted to manage.

Some working outside the standard working hours may be necessary.

The Job Purpose:

Manage and produce quality work in line with:
Agency processes.
Global tools and processes.
Oversee the delivery of clear, innovative strategies at a senior level.
Assist with media negotiations if necessary.
Ensure teams (Offline and Online) are consolidating flow plans into one flow plan.
Work collaboratively with partner agencies.
Manage client relationships at all levels in the business.
Manage team: motivate, mentor and discipline if necessary.
Ensure seamless work with ATL and digital strategists on the business.
Develop other strategists in the team or Groupe.
Work on New Business Pitches as and when required
Manage general work output quality from the business unit.
Manage the end to end financials of your accounts
Hard KPI scores:
Accurate invoice packs delivered to resources to client to meet payment cycles.
Financial Performance: Overdues at no more than 9.5% of book outstanding per month.
Revenue Growth:
Revenue growth targets (5% increase in revenue through fees or selling diversified services).
Supply accurate budget figures quarterly.
Client retention. No loss of local business in the next 24 months.
Effective representation of

Publicis Media:
Keep abreast of international and local trends, across all agency disciplines and practices.

Biannual thoughtleadership/opinion piece either written or delivered in a presentation.
Talent & Culture. Less than 20% loss of staff. All appraisals done as per company policy with salary increases linked to clear staff KPIs.
New Business: Assist with new business pitches. (Experience in pitching).
Awards: Enter two awards annually, that warrant winning.
Set and track spend objectives for ETV, SABC, Media 24, OOH and other.
Report in regularly to the Managing Director

What you can expect in an average week:
Meetings

Be present and on time, to all required meetings.

Media briefings
Client presentations
Internal status meetings
Client status meetings

Drive implementation of the strategies with strategists and planners

Work collaboratively with our Zenith team, Publicis Media Digital Team, and creative agency partners.
Ensure overarching portfolio flow plans are maintained and fed into the planners
Work with the Research & insights team to pull and graph required data, source research and case study documents.
Ensure that your time sheets are maintained and timeously updated.

Experience:

Senior Media Specialist with a minimum of 7 years media experience, with a thorough understanding of ATL and Digital media
Experience in Africa
Thorough understanding of all planning and buying processes.
Thorough understanding and experience of Media Agency processes and tools
Experience managing teams.

Hard Skills:

Numerically strong and analytically able
Strong communicator with effective interpersonal relationships across team and clients
Must be able to cross tabulate data in Telmar / Ariana, TGI / GWI or other crosstabulation software.
The ability to synthesize and reduce different inputs to create a wellconsidered and accurate representative view.
English fluency and language skills for effective business writing
Strong presentation skills
Solid data interpretation and analytics skills
Be able to exercise strategic principles and structured thinking to tackle business development projects assigned by client
Be able to select appropriate frameworks, tools and approaches to use in solving client problems