Head of Client Services and Sales - Pretoria - CATALYST RECRUITMENT SHUMA BCCATALYST RECRUITMENT SHUMA BC

    CATALYST RECRUITMENT SHUMA BCCATALYST RECRUITMENT SHUMA BC
    CATALYST RECRUITMENT SHUMA BCCATALYST RECRUITMENT SHUMA BC Pretoria

    2 days ago

    Default job background
    Description

    Business Development and Sales Strategy:

    • Develop a growth plan focused on financial gain and customer retention.
    • Pursue new markets, identify customer needs, and capitalize on sales leads.
    • Arrange business development meetings with prospective clients, brokers, and key stakeholders.
    • Manage the new business pipeline, follow up, and organic growth initiatives.
    • Set targets for new and organic growth, track progress, and report outcomes to shareholders.
    • Create and present sales materials, packs, and presentations for potential clients, unions, and brokers.
    • Promote company products/services, addressing client needs.

    Client Relationship Management:

    • Establish and maintain professional relationships with key personnel in assigned accounts.
    • Drive new business while retaining and growing existing client relationships.
    • Oversee and report on client relationship and key account management activities.
    • Conduct presentations to prospective clients and manage onboarding and implementation processes.
    • Ensure seamless handover to Key Account Managers (KAMs) for after-sales support.
    • Execute aggressive organic growth strategies with the team.
    • Meet and exceed Service Level Agreements (SLAs) with clients, driving a high-performance culture within the team.
    • Build and maintain healthy relationships with Scheme and Business Operations Team.

    Strategic Leadership:

    • Collaborate with marketing, managed care, implementation, and sales divisions to achieve organisational goals.
    • Plan and allocate resources for year-end revision processes and client service provisions.
    • Provide strategic input and involvement in group projects, managing escalated client queries effectively.

    Team Management and Development:

    • Lead and manage the Sales and Client Services teams, including Key Account Managers and Customer Service Consultants.
    • Identify training needs, design effective programs, and mentor new employees.
    • Monitor employee performance, update training manuals, and ensure continuous improvement.
    • Foster a collaborative, customer-centric, and results-driven team environment.

    Reporting and Financial Management:

    • Prepare and present monthly, quarterly, and management reports on sales, client services, and business operations.
    • Institute financial controls, manage the department budget, and implement cost-effective strategies.
    • Monitor and report on sales revenue, pipeline achievements, client satisfaction, and other key metrics.

    Operational Efficiency:

    • Design and implement processes for operational efficiencies, continuously improving activities to meet customer expectations.
    • Manage events and stakeholder relationships, overseeing the application process and communication with HR and membership departments.
    • Oversee client service provision in the medical aid and financial services industry, ensuring adherence to industry standards and best practices.
  • Findojobs South Africa

    Services Sales Executive

    34 minutes ago

    Findojobs South Africa Gauteng

    We are seeking an ambitious and results-driven Services Sales Executive to join our team. The ideal candidate will have a strong background in sales within the tyre and transport industry and a proven track record of building and maintaining client relationships. If you have a pa ...

  • Findojobs South Africa

    External Sales And Service Advisor Obr

    34 minutes ago

    Findojobs South Africa Gauteng

    Time left to apply: End Date: January 17, 2025 (5 days left to apply) · Job requisition id: R26566 · Job Description · To provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding solutions within a dynamic envi ...

  • Stonebridge HR Solutions

    Sales Executive – Financial Services

    1 day ago

    Stonebridge HR Solutions Centurion

    About the Role · As a key member of our team, you will be responsible for building and maintaining strong relationships with clients, understanding their needs and providing tailored financial solutions. This includes generating leads through networking and referrals, staying up- ...

  • JSE Limited

    Sales and Business Development – Issuer Services

    3 days ago

    JSE Limited Sandton

    Sales and Business Development - Issuer Services · Job Reference: jse_000442 · Listing Status: Online · Closing Date: · Position Summary · Category: Sales and Purchasing · Contract Type: Permanent · Remuneration: Market Related · EE Position: Yes · About the Role · We are seeking ...

  • MPRTC

    technical service and after sales manager

    7 hours ago

    MPRTC Midrand

    Job Overview · The ideal candidate will possess a strong educational background in Mechanical, Industrial or Electrical Engineering, accompanied by relevant certifications and extensive experience in the power generation industry. · Key Responsibilities · Manage generator service ...

  • Findojobs South Africa

    Business Developement Manager

    34 minutes ago

    Findojobs South Africa Gauteng

    Main purpose of role: To develop new business revenue and growth of house accounts, through prospecting, qualifying and closing the deal. · Duties include: · Development of new business · Focus on development of New Business Revenue growth through prospecting, qualifying and clos ...

  • Sydsen

    Vehicle Sales Executive

    3 days ago

    Sydsen Pretoria

    We are seeking a motivated and customer-focused Vehicle Sales Executive to join our dynamic team based in Hatfield, Pretoria. The successful candidate will be responsible for promoting and selling a range of vehicles, ensuring excellent customer service, and meeting sales targets ...

  • Ananzi

    Iss Solution Sales Manager

    3 days ago

    Ananzi Gauteng

    Job Title: ISS Solution Sales Manager - Crushing & Grinding · Primary Location: Centurion, South Africa · Company: Metso · Description · The Solution Sales Manager will play a crucial role in building value-adding lifecycle service solutions for customers in the crushing and grin ...

  • Sydsen Recruit

    Vehicle Sales Executive

    4 days ago

    Sydsen Recruit Gauteng

    Vehicle Sales Role - Gauteng · A prominent automotive dealership is seeking an experienced sales professional to drive growth in their New Vehicle Sales Division. · About the Position · This key role involves selling new vehicles to customers and managing relationships with exist ...

  • Lindt and Sprungli (South Africa)

    Store Manager

    4 days ago

    Lindt and Sprungli (South Africa) Gauteng

    Lindt Retail Boutique Manager · Manage daily operations of the Lindt Retail Boutique, providing exceptional customer service and driving sales growth while maintaining store profitability. · Key Responsibilities: · Manage daily operations, including sales, inventory, and custome ...

  • West Coast Personnel

    Customer Sales Consultant

    2 days ago

    West Coast Personnel Pretoria

    Job Description: · A company specializing in high-quality products and services for the automotive, construction, and industrial sectors is seeking a dynamic Customer Sales Consultant. This role involves representing our brand, managing sales within a defined territory, and deliv ...

  • Findojobs South Africa

    Iss Solution Sales Manager

    20 hours ago

    Findojobs South Africa Gauteng

    Job Title: ISS Solution Sales Manager - Crushing & Grinding · Location: Centurion, South Africa · Company: Metso · About Metso · Metso is a global leader in innovative technologies, providing sustainable solutions for the natural resources industry. With a commitment to fostering ...

  • Prospect Staffing SA

    Hotel Sales Executive

    1 week ago

    Prospect Staffing SA Pretoria

    Hotel Sales Representative · Summary of Job Description · A highly motivated sales professional is sought to join our team as a Hotel Sales Representative. In this role, you will be responsible for implementing effective sales strategies to maximize hotel occupancy and revenue. · ...

  • Findojobs South Africa

    Sales Associate

    20 hours ago

    Findojobs South Africa Gauteng

    Sales Associate · At our store in Century City, CA, we are seeking a Sales Associate with prior customer service experience and a solid understanding of retail store operations. · CORE VALUES: Be Kind, Own It, Work Together, Communicate, Mentor, and HAVE FUN · Key Responsibilitie ...

  • West Coast Personnel

    Customer Sales Consultant

    1 day ago

    West Coast Personnel Gauteng

    Job Description · We are seeking a highly skilled and motivated Customer Sales Consultant to represent our brand. · The successful candidate will be responsible for delivering exceptional sales services to customers in the AUTO, INSTALLATION, CONSTRUCTION, METAL, and CARGO indust ...

  • West Coast Personnel

    Customer Sales Consultant

    1 day ago

    West Coast Personnel Gauteng

    A dynamic and motivated sales professional is required to represent our brand, manage sales within a defined territory, and deliver exceptional service to customers in the automotive, construction, and industrial sectors. · Key Responsibilities · Manage and develop sales territor ...

  • The Legends Agency

    Sales Development Consultant

    1 day ago

    The Legends Agency Pretoria

    Our Client provides expert environmental and emergency response services, specializing in spill containment, hazardous waste management, and industrial cleaning. Serving industries like manufacturing, petrochemical, and mining, They ensure safe, compliant, and eco-friendly soluti ...

  • Findojobs South Africa

    Head Of Automotive Channel

    34 minutes ago

    Findojobs South Africa Gauteng

    Reporting to the Executive Sales & Marketing, the successful candidate will be responsible for managing sales targets and relationships amongst Dealer groups and Vehicle Finance Houses for the Automotive Channel at a Head office level. · Duties and Responsibilities: · Define and ...

  • Findojobs South Africa

    Boutique Manager Cavendish

    34 minutes ago

    Findojobs South Africa Gauteng

    3-5 years' experience in direct customer sales within high-end/luxury/premium or retail brands would have an added advantage and 2-3 years of professional experience in retail management. · Closing date : 15 January 2025 · Position Summary : · Responsible for a boutique by drivin ...

  • South Africa

    Digital Access Country Lead

    3 days ago

    South Africa Pretoria

    Regional Manager Financial Planning Services Insurance position available at a leading firm in Pretoria Gauteng. · The successful candidate will be responsible for managing a sales team and distribution strategy accountable for achieving sales targets. · Key Responsibilities · Le ...

Jobs
>
Pretoria