Fleet Tracking Controller - Pretoria, South Africa - CareerfinderZA
Description
Key Performance Area:
- Monitoring and tracking of company assets.
- To oversee the effective execution of all planned routes.
- To assist and manage the daily compliance & administrative tasks in a timely and effective manner.
- Ensure the correct SOP's are adhered to, when alarms/exceptions are generated.
- Assisting drivers with route directions/deviations.
- Monitor driver discipline and escalate any transgression to his/her manager.
- Track and monitor incorrect PDA usage by drivers.
- Handling, reporting of hijackings and vehicle theft.
- Coordinate tracking installs and maintenance.
- Fuel consumption monitoring and investigations.
- Update of daily KPI's.
- Communicate exceptions and alarms to the designated Business unit.
- The Tracking Clerk will be responsible for the accurate capturing of fuel bowser transactions.
- To maintain the integrity of the data in the tracking system.
- Ensure all breakdowns are reported timeously and followed up
Minimum Requirements:
- Grade 12 Essential.
- Tertiary Qualification in Transport field will be advantageous.
- At least 2year experience in a 24Hour control room environment.
- Customer service experience.
- Applicant will be required to work on weekends, based on a rotational schedule.
- Applicant will be required to work, day and/or night shift, based on a rotational schedule.
- Must be computer literate MS Office (Word/Excel/PowerPoint).
- Excellent communication and interpersonal skills.
- Strong problem finding skills.
- The ability to work part of a team.
- High sense of responsibility and attention to detail
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