Specialist: Regional Manager - Midrand, South Africa - BMW Financial Services (South Africa) (Pty) Ltd.
1 week ago
Description
The incumbent will be responsible for a defined territory of dealers in which s/he will be required to maximise sales performance in order to achieve set targets defined by the business.
- Responsible for a defined territory of dealers. Understands business relationships and provides (through the regional managers) a consultancy service to support dealers to improve their FI results
- Maximize sales performance from dealer territory by achieving set finance volume, finance and insurance penetration and finance interest rate targets.
- Drive operational efficiency at dealers through measures agreed to with the Operations department
- Align with dealers on their retail targets and consult on performance areas to assist in achieving their targets and incentive payments.
- Work in cooperation with the NSC to continually promote campaigns and drive customer retention at a dealer level.
- Attend Customer Board meetings at selected dealers
- Work with dealers to recruit FI Sales staff
- Drive finance and insurance sales performance by motivation and training sales staff
- Complete regular dealer reviews with dealers, identifying areas of performance improvement, establish action plans and implement with the dealer.
- Work with insurance staff to maximise the sales of those products
- Hold regular training and briefing sessions with dealers to ensure they are fully up to date. This includes all dealer sales staff.
- Monitor competitor activity, tracking lost business rates and propose solutions to combat competition and retain business.
- Understand all finance and insurance products and programmes and ensure dealers are fully trained and conversant.
- Ensure dealers meet compliance requirements in order to sell finance and insurance products.
- Act as an escalation point to resolve issues between dealers and financial services.
- Ensure involvement in key BMW Finance projects to ensure dealer relationships and operations are taken into account.
- Manage marketing spend with dealers within agreed budgets and processes. Ensure BMW Finance presence within all dealers
- Ensure effective control of dealer business with completion of registration and document requirements, ensuring management of these processes are up to date.
- Where relevant work with BMW SA regional staff to ensure a coordinated approach to issues of performance.
- Act as contact point for all levels of dealer staff, including Dealer Principals, Finance Directors, Sales Managers, FIs, sales staff
- Develop internal relationships with operational staff in order to address issues and provide feedback.
- Influence and convince the dealer network on the value of the BMW Products on offer to ensure maximum sales.
- Partner with the internal support teams to increase the level of support to both this position, as well as the dealer network.
Insurance Responsibilities:
- Dealership Visibility Target monitoring
- Act as intermediary between SF, dealer and customer
- Ensure Insurance POS material presence in dealer
- New product launch activities
- Organizing Financial Services Forums (Presentation content)
- Actively market incentive schemes relating to insurance including Sprints
- Dealer Point Insurance basic Insurance product Training
- Monthly reporting on dealership insurance performance.
- Support Commercial Finance operations and sales initiatives
- Initiates and attends FI forums and provides update on products and market related issues.
- Ensure 100% FAIS Compliance with the Financial Services Board to remain compliant and able to sell the relevant products in the market. Ensures that dealerships have valid FSP licenses.
- Keep abreast of legislation governing the sale and marketing of financial products to ensure compliance to legislation.
Qualifications:
- Relevant B Degree or equivalent
- 5 years experience within a similar position with a minimum of 1 year experience selling personal line, shortterm insurance.
- Preferred 3060 FAIS Credits and 100% Adherence to the Fit and Proper Requirements defined by the FSCA.
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