IT Change Manager - Johannesburg, South Africa - Prorek Solutions

Prorek Solutions
Prorek Solutions
Verified Company
Johannesburg, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description
1.

Assesses customer and/or business process requirements; analyzes structure and flow of work anddata that support needs; evaluates possible solutions and implements and/or recommendssolutions that support the mission, values and goals of the company.


  • Works closely with technical staff, vendors, and contacts from other institutions to ensure timelyand efficient completion of projects.
  • Creates and maintains standards, procedures, and documentation related to area of responsibility.

May participate in computer audits and perform testing for disaster recovery process, ensuring asecure processing environment that protects the integrity and availability of information.


  • Supervise technical/support staff as required by individual position(s); participates in hiring,evaluating, training, disciplining, and recommending discharge staff as necessary.
  • Be a strong system administrator to design, implement and support Red Hat Linux, windowsenvironments.
  • Responsible for uptime, performance, reliability, scalability, security and high availability of SAASenvironments.
  • Work on 24x7 with different teams to support production and nonproduction infrastructure.
  • Support deployment, gate change management, and perform root cause analysis for serviceinterruption issues.
  • Ability to work well with the team and on various projects.

Experience:


  • ICT Change management: 8 years (required)
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