Project Manager - Johannesburg, South Africa - Aramex

Aramex
Aramex
Verified Company
Johannesburg, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

Key Responsibilities


A Senior Business Analyst's purpose is to maintain and leverage quality of service provided to customers, while ensuring operational optimization and process efficiency that would reflect positively on the customer experience.

A Senior BIE Project Manager is responsible for planning, organizing, and directing the completion of specific projects for an organization while ensuring these projects are on time, on budget, and within scope.

There are four (4) key aspects of a Senior BIE Project Manager role:


  • Customer:
  • Analyze external customer's specific requirements and include their requirements in company internal procedures and measures.
  • Work closely with senior managers and their teams to create a culture of continuous improvement.
  • Close monitoring to the external customer's KPIs and taking actions in coordination with operations and other teams to meet set targets.
  • Help land/secure an account.


  • Project Management

  • The coordination and completion of projects on time within budget and within scope.
  • Work closely with senior managers and their teams to create a culture of continuous improvement.
  • Set deadlines, assign responsibilities, and monitor and summarize progress of project.
  • Prepare reports for upper management regarding status of project
  • Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects
  • Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
  • Ensure resource availability and allocation
  • Develop a detailed project plan to monitor and track progress
  • Report and escalate to management as needed
  • Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels
  • Meet budgetary objectives and adjust project constraints based on financial analysis
  • Operations:
  • Provide the operations leaders with timely, evidence-based analysis and reports to lead to improvements and operations efficiency.
  • Support effective teams that draw upon expertise from across the station.
  • Improving corporate performance by managing and optimizing business processes to impact cost, capacities and customer satisfaction.
  • Financial results:
  • Above three (3) aspects to positively affect Aramex's over operating profit results.
  • Take ownership to adopt Branches, Clients, Operations & Divisions to ensure this is maintained.
  • Measure performance using appropriate project management tools and techniques
  • Each project should generate a measurable ROI.

Key Duties:


  • Implement and drive new projects within the business.
  • Client Services: Interaction with clients to provide full supply chain solutions by focusing on value added services.
  • Identify areas of improvement within the business and by involving the necessary personnel with the relevant skills, proposing the required solutions.
  • To provide instruction and guidance to other personnel within the Solutions team and company, and ultimately facilitating the achievement of goals.
  • Conduct and lead feasibility studies on various internal and external ventures.
  • Presentation of key findings to clients and the business.
  • Ensure the solutions team remains informed of the technologies and capabilities available in the market.
  • Keep EXCO informed of trends within the industry and business
  • Offer guidance and support to the Business Analysts

Minimum Requirements

  • Advanced project Management Course Completion.
  • 12 years Project Management experience.
  • 3 years Business Analyst working Experience


  • Tertiary Education

  • B. Comm. Logistics (HONS) or equivalent Logistics postgraduate degree
  • Must have a proven track record of excellent results
  • Strong experience in presentation and facilitation of business solutions at management level
  • Valid Code 08 driver's license and own reliable transport

Skills

  • Strong communication skills
  • Excellent command of the English language (verbal & written)
  • Ability to move between tasks and prioritize well
  • Customer centric approach
  • Collaborative approach & teamwork

Competencies

  • Integrity & proven great work ethic
  • Results orientated
  • Ability to find solutions and solve problems promptly
  • Good time management, planning and organizational skills


  • Interpersonal skills

  • Advanced ability to build and maintain relationships


  • Teamwork

  • Ability to work well in a team as well as independently

Company Overview:


Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers.

Headquartered in Dubai, at the heart of the world's most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex's DNA.

We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consu
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