Mascor (John Deere): Senior Technician - Midlands, South Africa - Plennegy (Pty) Ltd.

Thabo Mthembu

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Thabo Mthembu

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1. Quality of work

  • Knowledge of work & systems including diagnostics.
  • Ordering correct parts first time round to complete job
  • Loading and closing of quality DTAC's 100%
  • Comebacks less than 3% of own total labour sales
  • Productivity at 100% and efficiency 85%
  • Charge to total percentage = 85%
  • Carry out all DLM's and courses assigned timeously.
  • Adhere to company SOP's.
  • Comply with Company minimum tool requirements.
  • Efficient time management re travelling etc.
  • Administrative duties
  • Completion of job cards within 24 hours
  • Accurate completion of daily reports and technician diary.
  • Customer service
  • Ensure customer satisfaction is at 100% and all queries are attended to timeously.
  • Ensure proper communication regarding jobs in progress


N2 Certificate
N2 Certificate
NQF L- School/College/Training Certificates
Matric-National Senior Certificate

  • Grade 12
NQF L- School/College/Training Certificates
Grade 10 (Essential)
NQF L- School/College/Training Certificates (Essential)


Occupational Health and Safety (Essential)
UNDEF - Undefined (Essential)
Labour Law Compliance (Essential)
UNDEF - Undefined (Essential)


Labour Law


Complex Machinary and Equipment - 0 year (Essential)
Including large tractors, combines, sprayers, harvesters and Precision AG.

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