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- Work Order Management:
- Supplier/Contractor Assignment:
- Communication & Follow-ups:
- System & Invoice Support:
- Quotations & Approvals:
- PO & Work Progress Monitoring:
- Diploma or Advanced Certificate
- Experience in a QSR or Retail environment is preferred
- Communication:
- Problem-Solving:
- Technical Proficiency:
- Team Collaboration:
- Attention to Detail:
Maintenance Admin Manager - Somerset West - Merand Corbett & Associates

Description
Job Description
Key Responsibilities:
Our ideal candidate will be responsible for receiving and reviewing work orders, verifying SOS, Store Closure, and Diesel work orders after AC approval.
We are looking for a detail-oriented individual to allocate work orders to suppliers/contractors in a timely manner, communicate assignments via WhatsApp, and record supplier/contractor responses.
The successful candidate will handle calls professionally, monitor emails, and log comments on work orders to keep stores and Area Coordinators informed.
Assist suppliers/contractors with loading invoices, guide stores through the work order closure process, and provide technical support as needed.
Track and follow up on pending quotations to secure timely approvals and ensure that all work orders are completed efficiently.
Confirm that contractors receive purchase orders (POs), provide estimated times of arrival (ETA) for work, verify work completion, and confirm work order closure.
Qualifications:
Key Competencies:
Excellent written and verbal skills, with the ability to communicate effectively with various stakeholders.
Able to handle urgent matters efficiently, maintain composure under pressure, and think critically to resolve issues.
Proficient with email, work order systems, and other related technology, with a willingness to learn and adapt to new systems.
A strong team player with a customer-first mindset, able to collaborate effectively with colleagues to achieve common goals.
Meticulous in managing work orders, invoices, and follow-ups, with a focus on accuracy and attention to detail.
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