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  • Maintenance Admin Manager - Somerset West - Merand Corbett & Associates

    Merand Corbett & Associates
    Merand Corbett & Associates Somerset West

    2 weeks ago

    Default job background
    Description

    Job Description

    Key Responsibilities:

    • Work Order Management:

    Our ideal candidate will be responsible for receiving and reviewing work orders, verifying SOS, Store Closure, and Diesel work orders after AC approval.

    • Supplier/Contractor Assignment:

    We are looking for a detail-oriented individual to allocate work orders to suppliers/contractors in a timely manner, communicate assignments via WhatsApp, and record supplier/contractor responses.

    • Communication & Follow-ups:

    The successful candidate will handle calls professionally, monitor emails, and log comments on work orders to keep stores and Area Coordinators informed.

    • System & Invoice Support:

    Assist suppliers/contractors with loading invoices, guide stores through the work order closure process, and provide technical support as needed.

    • Quotations & Approvals:

    Track and follow up on pending quotations to secure timely approvals and ensure that all work orders are completed efficiently.

    • PO & Work Progress Monitoring:

    Confirm that contractors receive purchase orders (POs), provide estimated times of arrival (ETA) for work, verify work completion, and confirm work order closure.

    Qualifications:

    • Diploma or Advanced Certificate
    • Experience in a QSR or Retail environment is preferred

    Key Competencies:

    • Communication:

    Excellent written and verbal skills, with the ability to communicate effectively with various stakeholders.

    • Problem-Solving:

    Able to handle urgent matters efficiently, maintain composure under pressure, and think critically to resolve issues.

    • Technical Proficiency:

    Proficient with email, work order systems, and other related technology, with a willingness to learn and adapt to new systems.

    • Team Collaboration:

    A strong team player with a customer-first mindset, able to collaborate effectively with colleagues to achieve common goals.

    • Attention to Detail:

    Meticulous in managing work orders, invoices, and follow-ups, with a focus on accuracy and attention to detail.


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Somerset West