Digital Marketing Systems Administrator - Cape Town, South Africa - ADEC Innovations

Description

ADEC Innovations is focused on advancing sustainable business and operational practices around the world by transforming information into knowledge and reshaping risk into positive impact and value.

As a global leader in developing and offering innovative products and services that drive organizational value and deliver impact, ADEC Innovations has created a new position, Marketing Systems Administrator, to take full ownership and responsibility of internal marketing systems supporting four main ADEC Innovations business areas.

This includes properly configuring the marketing systems and technologies used within ADEC Innovations as best practice processes and ensuring that internal users are able to derive maximum value and information to make informed decisions.

• Serve as a support system administrator for the Salesforce and Pardot environments across the company's global user base.
• Ensure optimal performance of marketing systems and products
• Upgrade and configure Salesforce systems for optimized integration.
• Manage Salesforce roles, profiles, sharing rules, workflows, and groups; import leads, contacts, and other data.
• Coordinate the evaluation, scope, and completion of new requests to upgrade/modify the systems
• Perform database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
• As requested, create new processes, forms, workflows, fields, etc. as needed.
• Support administrative functions including user account maintenance, company reports and dashboards, workflows, and other tasks.
• Complete regular internal system audits and prepare for upgrades and new releases.
• Ensure successful user adoption of all tools.
• Manage integrations with WP-Engine and other systems, as necessary.
• Conduct administrative, development, and change management activities.
• Evaluate new releases/functionality/versions of technology tools and recommend best course of action to the organization.
• Develop training tools and train new users and grow the marketing automation skill set across the organization.
• Document processes, including error reports and changes to field history tables.
• Support the management of relationships with any external vendors providing services implementing or supporting external technologies.