Forwarding Sales Manager - Johannesburg, South Africa - Jobs2day
Description
Purpose:
The primary function of the role is that of Air & Ocean Forwarding Sales for new business. The FSM is responsible for growing the Air & Ocean Forwarding new business volumes in/out of South Africa in conjunction with Trade Lane & BIL global partners. Managing, implementing and coordinating new business forwarding business opportunities in South Africa in conjunction with Trade Lane. The role requires close cooperation with BIL Trade Lane Development team in developing identified new business opportunities and potential emerging markets. This position reports to the National Commercial Manager, and requires achievement of specific new business growth targets in Air & Ocean Forwarding.
Tertiary Education: B Degree or relevant Post Graduate Qualification
Years of experience required: At least 5 to 10 years Sales Experience in the International Freight Forwarding Industry.
Specific experience required: Strong sales experience and ideally has worked in a business development role. Solid working knowledge of sales, business development and planning and management. Track record in International Freight Forwarding and Clearing.
Level of computer literacy: Intermediate full MS Office, CRM capabilities and Cargo wise (CW) experience will be a plus
Drivers license Code: Drivers License (Code 08)
Experience: Highly motivated, sales orientated with experience in sales planning and execution.
Extensive experience in the air and sea freight forwarding industry in sales at a senior level.
In-depth knowledge of air- and sea forwarding processes, procedures, regulations and requirements
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Generate personal new Forwarding sales to facilitate annual trade lane volumes growth as per company targets.
Identify potential prospects, establish contact and develop customer relationships; target customers that can help increase market share.
Coordinate Air & Ocean new business accounts secured by the FSM and develop sales leads and assess potential for business; maintain pipeline and manage inter-company opportunities.
Define and quantify new Air & Ocean Forwarding targets in conjunction with Commercial, Trade Lane and our International partners.
Act as liaison and communicate with foreign and domestic offices, department managers, upper management, and/or clients regarding quality service and
related issues that affect our ability to meet the clients requirements, supported by the Trade Lane Managers.
Prepare Standard Operating Procedures / Forwarding Rate Proposals based on customers requirements, work with management team and operating staff to ensure quality and profitable service is delivered based on the customers SOP.
Manage all communications in regards to your forwarding new business accounts, including effective and timely resolution of issues, problems or concerns with EMO/ Agent
Prepare monthly, quarterly and yearly reports that detail trade lane new Air & Ocean Forwarding business development & progress; analyse marketing conditions and sales projections.
Ensure efficient feedback on new business Air & Ocean Forwarding sales leads received from Trade Lane and/or our international partners, updating of the global target accounts.
More information available upon request should you be shortlisted for the role