Desktop Support Technician JHB - Johannesburg - Nambiti Technologies (Pty) Ltd

    Nambiti Technologies (Pty) Ltd
    Nambiti Technologies (Pty) Ltd Johannesburg

    1 week ago

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    Description

    Desktop Support Technician Role

    We are seeking a highly skilled and experienced Desktop Support Technician to provide technical assistance to our team.

    Key Responsibilities:

    1. Provide general IT support to company users, including troubleshooting hardware and software errors.
    2. Attend to LAN, WAN, and mobile devices calls, resolving connectivity issues and setting up training environments as needed.
    3. Deploy software patches and updates, re-image desktops, laptops, and mobile devices, and perform basic printer troubleshooting and support.
    4. Liaise with Telkom on day-to-day network operations, ensuring accurate invoices and coordinating with engineers for office movements and repairs.
    5. Switch maintenance and management, identify rogue devices, and maintain the database of WAN infrastructure.

    Requirements:

    1. Deep experience in mobile and desktop support of Microsoft Operating Systems (Windows) and applications (Office, Outlook, etc.).
    2. Troubleshooting and problem-solving skills, knowledge of HP/Cisco switches and routers, and certifications.
    3. Understanding of video conferencing solutions, documentation and administration skills, and knowledge of configuring Android devices and Mobile Device Management tools.


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