Store Manager - Cape Town, South Africa - iKhokha

iKhokha

Verified Company

Cape Town, South Africa

3 weeks ago

Posted by:

Thabo Mthembu

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Description

Company Description
iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.

As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact.

If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.

iKhokha is opening a retail store in
Cape Town - Vangate Mall. You've guessed it, we're looking for an experienced retail leader to make this a success story

There will be 2 kiosks to manage and as the Store Manager your primary responsibility will be to effectively manage its day-to-day operations.

So, what will you do?

You will manage in-branch marketing activities, assisting in staff route planning for outbound initiatives, and creating revenue-generating opportunities aligned with iKhokha's goals.

You will take charge of P&L statements, effectively manage branch staff, and serve as a brand ambassador of the iKTribe and culture within the branch.

You will contribute to community engagement efforts, evangelizing iKhokha to create a strong local brand presence.

In addition to the above, you will:

Accountable for the performance of the iKhokha Head Office store.
Responsible for store P&L's.
Sales.
Customer service.
Responsible for maintaining relationships linked to stores
Interview, recruit, and train new staff.
Implement Performance management processes to ensure that new staff thrive and targets are met.
First level HR and IR skills
Monitor productivity of staff daily as per company requirement
Responsible for instore stock management.
Weekly stock takes and cycle counting.
Maintain asset register of instore equipment.
Maintain asset register of all branding materials
Basic understanding of POS systems for stock management
Report back to internal stakeholders weekly/monthly on store performance.
Share ad hoc survey results with necessary internal stakeholders.
Feedback on general instore activity.
Report in required market insights within the designated area

Qualifications Qualifications**:

National Senior Certificate
Undergraduate Degree (Advantageous)

Deal Breakers:

Informal market retail experience with a strong focus on growth.
3+ years of experience in a similar role.
Experience within Informalmarket banking branch, cellular retail, FMCG or Alcohol industries is advantageous.
Strong communication skills with the ability to speak both English and Afrikaans
Xhosa Optional
Valid driver's license
Own transport
Clear criminal and credit record

Additional Skills:

Experience in retail operations.
Understanding of informal markets and inbranch retail dynamics.
Strong commercial skills and business acumen, with the ability to execute against sales, marketing and customer service targets.
Strong interpersonal and people management skills with proven ability to coach and energise direct reports in the branch environment
MS Office Proficiency
Basic understanding of key stakeholders within the designated Store Location
Sales Management against designated target
Exposure to key stakeholders within the designated territory in which the store is based

Additional Information Perks of joining the Tribe?**- Work in a high-growth company with tangible results you're accountable for.

Enjoy hybrid, remote, and in office work models.
Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.
Visionary leadership.
Seize the opportunity for study leave.
Access to ondemand learning at your fingertips.
Experience a friendly, collaborative culture with a team of allroundlekker humans (it's true, we surveyed our Employees and they told us so).
If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.