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- Managing customer inquiries via phone, email, or chat
- Coordinating cleaning appointments with customers
- Troubleshooting operational issues that may arise during cleaning services
- At least 2 years of experience in customer service
- Familiarity with software applications used in customer service
- Excellent communication and problem-solving skills
- Ability to work independently with minimal supervision
- Flexibility to work during Pacific Time hours, including weekends
- Competitive pay
- Opportunities for professional growth and development
- A dynamic and supportive work environment
Remote VA for Startup Ops - Bloemfontein - Neat Hive Cleaning
Description
About Neat Hive Cleaning
Neat Hive Cleaning is a rapidly growing startup company seeking a proactive Virtual Assistant to join their team.