- Provide technical oversight to the Alternative Administration Hedge team, ensuring efficient processes and high-quality client service.
- Optimize processes within the existing hedge fund portfolio, focusing on system improvements and operational efficiencies.
- Oversee new fund implementations, providing hands-on training and support to the team.
- Offer ongoing training to fund administrators and team leaders, especially concerning new clients and processes.
- Assist the Fund Accounting and Production Support teams with system-related queries before escalation to the ICT team.
- Manage the onboarding of new clients, including the first months NAV review.
- Act as a primary contact for new client relationships alongside the Head of Alternative Administration until handover to the operational team.
- Collaborate with internal stakeholders such as Finance, IT, Compliance, and Internal Audit to resolve queries and manage requests.
- Engage with external stakeholders like auditors and clients to ensure smooth communication and resolution of projects and queries.
- Support the Client Implementation and Project Office teams in onboarding new funds and addressing regulatory changes or client requests.
- 5-8 years in a leadership position within the Hedge Fund space, with solid technical expertise in hedge fund operations.
- Proven experience in client onboarding and fund implementation.
- Strong background in client engagement within the Hedge Fund industry.
- Honours degree in Financial Markets, Finance, Investments, or Accounting.
- High attention to detail and accuracy.
- Strong numerical and analytical skills.
- Eagerness to learn and adapt.
- Self-motivated and hardworking.
- Excellent communication skills (written and verbal).
- Proactive, with the ability to work independently.
- Team-oriented, supportive, and collaborative.
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The Operational Technical Support Manager plays a pivotal role in overseeing technical operations within Fund Accounting teams, with a specific emphasis on Hedge Funds. · This position is designed to ensure seamless and efficient client service while driving process enhancements ...
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The Operational Technical Support Manager: Alternative Administration Role · This pivotal position provides technical oversight to Fund Accounting teams in the Hedge Funds sector, requiring extensive experience in hedge funds, strong client engagement skills, and a background in ...
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Operational Technical Support Manager: Alternative Administration - Cape Town - The Recruitment Council

Description
The Operational Technical Support Manager plays a vital role in overseeing technical operations within Fund Accounting teams, with a focus on Hedge Funds.
Job Description
This position is designed to ensure seamless and efficient client service while promoting process enhancements and supporting the team with fund implementations.
Key Responsibilities:
Experience and Qualifications
Requirements:
Education:
Key Competencies
Desirable Skills:
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Operational Technical Support Manager: Alternative Administration
The Recruitment Council- Cape Town
-
Operational Technical Support Manager: Alternative Administration
The Recruitment Council- CapeTown
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Office Administrator
Vine Recruitment- Cape Town
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Administrator: Business Regulation, Ref No. DEDAT 09/2025
Western Cape Government- Cape Town
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Administration
West Coast Personnel- Cape Town
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warehouse administration
MPRTC Recruitment- Cape Town
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Operational Tax Manager
C40 Cities- Cape Town
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Senior Vehicle Architecture Engineer
Sage Valley Senior Living- Cape Town
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Administrative Officer: NaTIS Training, Ref No. WCMD 26/2024 R1
Western Cape Government- Cape Town
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Quality and Development Co-Ordinator
ZIMCO Group Ltd- Western Cape
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Sales, Partner
Ecentric Payment Systems- Cape Town
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Sales Co-Ordinator
Wild Dreams Hospitality- Cape Town
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Sales Administrator
Status Staffing- Cape Town
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Creditors Clerk
Top Recruitment (Pty) Ltd- Cape Town
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host position
The Haven Night Shelter Welfare Organisation- Cape Town
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IT Officer
Full time Lebo Business Consulting (Pty) Ltd- Cape Town
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Technical Support Specialist
Dye & Durham Corporation- Cape Town
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Accounting Support Consultant
Dye & Durham Corporation- Cape Town
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Parvana- Cape Town
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Reward & Compensation Specialist
ACB Consulting- Cape Town