Data Analyst - Johannesburg, South Africa - iOCO

iOCO
iOCO
Verified Company
Johannesburg, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

JOBNUMBER

iOCO03101

  • CONTRACT TYPE

Permanent

  • CONTRACT TYPE
:


Remote

The Role:

We are currently seeking a skilled
Data Analyst to join our team.

In this role, you'll play a crucial part in analyzing data to provide valuable insights that drive business decisions and improve operational efficiency.

As a member of our team, you'll have the opportunity to work on exciting projects and collaborate with cross-functional teams.


Skills and Experience:


What you will do:


  • Run reports on BI Tool for the UK/Europe Customer Base and any adhoc reports required. Where necessary covering for the Business Intelligence Data Analyst Africa during time of absence.
  • The Data Analyst will also be developing their own reports as well using the datasets provided by the Data Team.
  • Analyse the data produced to give insight and trend analysis to support the growth of revenue and customer satisfaction.
  • Identify potential impacts to the business as a result of business change.
  • Provision of data to support measurement of performance KPIs.
  • Create reports for weekly, monthly, and annual governance meetings, working closely with the Customer Engagement Team.
  • Ensure data accuracy and integrity and investigate and raise integrity issues with IT and line manager.
  • Support in the preparation of business cases.
  • Reporting.
  • Sales performance by airline; destination and other parameters.
  • Trend analysis.
  • Digital marketing analysis and tracking of promotional and campaign activity.
  • Analysis of customer satisfaction data
  • C Sat and CITA.
  • Analysis to assess the impact of business change.
  • Delivery of daily/ weekly/ monthly/ quarterly reports to business stakeholders.
  • Rebates and supplier sales.
  • Create detailed requirement documents for New Reports to be created by IT.
  • Other work/ tasks as directed by the line manager.

Your Expertise:


  • 3 years' experience in a related field i.e., Data Visualization and Analytics.
  • Working with businesses to shape and their business strategies, improve operational efficiency and performance.
  • Power BI or Tableau
  • Run reports on BI Tool for the UK/Europe Customer Base and any adhoc reports required.
  • Where necessary covering for the Business Intelligence Data Analyst Africa during time of absence.

Advantageous:


  • Experience in a retail environment is desirable.

Qualifications Required:


  • Educated to degree level or equivalent.

Other:


Personal Attributes:


  • Computer literacy:
  • Reporting/Dashboard Tool (Power BI or Tableau)
  • Good knowledge and experience are required.
  • MS Excel must have demonstrable skills either through certification or experience; preferably Advanced Level.
  • MS PowerPoint must be able to summarise data analysis to communicate key messages in an engaging manner.
  • MS Word to enable report writing.
  • Sound knowledge of business models, preferably in a retail environment.
  • Able to assimilate new information quickly and understand business impact.
  • Ability to present analysis and insights as required, both internally and externally to individuals and groups.
  • Welldeveloped interpersonal skills to enable teamwork and a customeroriented approach.
  • Effective written communication skills.
  • Data modeling would be an advantage.
  • Attributes:
  • Critical thinking skills interpret, evaluate, and analyze data; make judgments on whether something is right or wrong
  • Analytical and methodical logical thinker; able to identify issues, trends, and solutions.
  • Ability to work under pressure and organize work to meet deadlines.
  • High level of accuracy with attention to detail.
  • Precise, structured, and disciplined.
  • Behavioural:
  • Results driven
  • Completion of tasks to drive resolution of issues and continuous improvement.
  • Welldeveloped time management, planning, and coordinating skills.
  • Ability to cope with and handle variable workload which can be heavy at times.
  • Proactive and creative thinker with tenacity and drive for achievement.
  • Able to selfcorrect and be flexible/ adapt to change.
  • Ability to work without close supervision.
  • Ability to work as part of a team.
  • Ethical and honest.

Other information applicable to the opportunity:

  • Permanent Position
  • Location: Johannesburg
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