Retail Store Manager - Pretoria, South Africa - SHE Recruits

Description

• Good understanding of merchandising
• Retail experience in managing a store
• Responsible and able to work retail hours
• Excellent interpersonal and customer relations skills

• Overall Store Management: Lead and oversee all aspects of store operations including sales, inventory management, customer service, and staff supervision to ensure the achievement of sales targets and operational efficiency.
• Sales and Revenue Generation: Drive sales growth by developing and implementing effective sales strategies, promotions, and initiatives. Monitor sales performance, analyze trends, and take proactive measures to maximize revenue. Create reports for head office.
• Customer Experience Enhancement: Ensure exceptional customer service by providing guidance and support to staff in delivering personalized assistance and product recommendations. Foster a welcoming and engaging environment that promotes customer loyalty and satisfaction.
• Inventory Control and Merchandising: Manage inventory levels effectively by monitoring stock levels, conducting regular inventory audits, and optimizing product placement and displays. Coordinate merchandising efforts to showcase products attractively and drive sales.
• Staff Training and Development: Recruit, train, and mentor store staff to uphold high standards of product knowledge, customer service, and sales techniques. Conduct regular performance evaluations and provide constructive feedback to enhance team performance.
• Operational Efficiency: Streamline store processes and procedures to maximize efficiency and productivity. Implement best practices in areas such as cash handling, store opening/closing procedures, and administrative tasks.
• Vendor and Supplier Relations: Cultivate positive relationships with vendors and suppliers to ensure timely delivery of merchandise, negotiate favorable terms, and resolve any issues or discrepancies that may arise.
• Health and Safety Compliance: Ensure compliance with health and safety regulations and company policies to maintain a safe and secure environment for customers and staff. Implement measures to prevent accidents and minimize risks within the store