Area Manager/retail Coordinator - Paardeneiland, South Africa - Energia Consulting

Energia Consulting

Verified Company

Paardeneiland, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Description

Minimum Requirements

5 years Store environment/ Retail Store process and other process improvement and implementation Retail Project Management Dealing with IR matters Workforce scheduling Health and Safety at store level Compliance audits
Drivers License and Own Car

Responsibilities:

Assist with the execution of daily and monthly reports for the Head of RETAIL and CFO
Coordinate with Staff Training, maintenance, and the implementation of Brand College procedures.
Manage and complete special projects related to retail
Drive performance in terms of targets
Co

- ordinate Payroll with targets/commissions - company

Ensure all stores are open and able to trade staff, system, connectivity
Bi-Monthly Store Meetings with all stores
Recruitment
Driving sales and targets
Evaluating existing operations and developing appropriate strategies.
Training store managers in effective sales and supervisory techniques.
Creating and communicating sales targets at regular intervals.
Monitoring sales across stores to check that quotas are met.
Detecting, investigating, and remedying discrepancies in sales across stores, if required.
Setting and implementing performance standards across all stores.
Ensuring that employees observe company protocols.
Co

llaborating with the Retail Compliance and Operations Manager to ensure that operations are consistent across the board.

Custodian of Retail POS system
System maintenance
System trouble shooting in conjunction with IT
Promotional coordination
Promotional load
Promotional communication in conjunction with visual manager
Customer care for the retail chain liaise with and resolve complaints
Traveling to stores to conduct your duties onsite, as needed.
Informing your manager of progress and pitfalls on a regular basis.
Implement the strategic planning and major operational and commercial activities of the sales area, responsible for the sales performance and create a people first working environment within the area
Co

llaborate with your retail teams and follow-up of the sales strategy to the store managers/store teams, to secure objectives and align with regional goals
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Work with HR to implement an appropriate staff structure in your stores, to secure operations can be handled with quality and efficiency:

Collaborate with the Visual Manager to ensure all sales campaigns are carried out in accordance with Carrol Boyes guidelines and secure a high standard of visual merchandising, support, and challenge to optimise store layouts to drive selling:

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Ensure all Store Managers receive the appropriate level of training, be aware of talents in the area and enhance succession planning
System management
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Implement and review all technology related processes, and ensure documentation prepared to train staff members on all required systems:

Assist in managing the day-to-day needs of retail stores on the POS system and ensure the correct requirements are in place for stores to operate:

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Assist in testing of system upgrades and updates as well as provide relevant insights as required
Stock Management
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Assist stores with day-to-day stock management through implementation of strict control processes and ensuring audits are done in line with processes:

Compile product feedback from stores as and when needed:

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Review in-store damages/testers/shortages/breakages in line with relevant reports and take required action where shortfalls are identified:

Assist with sourcing products from stores (Ad hoc)

Campaigns
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Assist the marketing teams with processes that impact the retail team regarding campaigns:

Ensure offers are eligible for POS and test implementation
Review VM instructions (Operational/Compliance and review purposes)
Review the offer/sale/markdown sheets to ensure information is in line with the business
Prepare Campaign information for the Head of Retail
Co

mmunicate any changes/updates to stores on campaigns

Customer service
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Assist the retail teams in-store and at head office with any escalation of customer queries and/or calling customers on escalated queries
Sales
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Analyze figures to ensure all stores are aligned with head office
IT
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Assist stores with escalations of call logs that affect the day-to-day functions of the store:

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System support:

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Assist IT with any ad hoc information that need to be communicated to and from stores
Communication
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Communicate important information that impacts the business, in-store processes and head office and ensure that all relevant parties are informed

Salary:
R20, R30,000.00 per month

Education: