retail store manager - umhlali, KwaZulu-Natal, South Africa - Career Circuit

Description

DUTIES WILL INCLUDE:

Staff Management:

• Manage the sales staff and customer liaison.
• Ensure sales staff are meeting targets and provide training if required.
• Brand knowledge and training on stock to staff.
• Ensure merchandising standards and polices are maintained in store.
• Prepare for stock takes and ensure that stock take is done accurately.
• Replenish store stock as required based on company procedures.
• Ensure all reports are submitted timelessly.
• Ensure all point of sales processes and procedures are working and are followed.
• Ensure the RFID system is working as expected.
• Report and hardware faults to head office IT to be resolved immediately when discovered there is an issue.
• Spot checks to be carried out on stock for accuracy against system and quality of the stock.
• Ensure all cash management process and procedures are followed.
• Ensure all back-office storerooms are neat and stock is always secure and in sellable condition.
• Assist with events.
• Ensure staff are always presentable and present as per company roster.
• Ensure the store is always secure and safe.

Customer Focus:

• Customer Liaison / Queries / Stock Requests / Complaints.
• Authorising of discounts for customers when required.

SKILLS / EXPERINCE REQUIRED:

• Pastel Evolution Retail POS "must".
• Excel and Outlook "must".
• Stock management.
• Cash management.
• Retail Store management.
• RFID system knowledge.
• Working with budgets and targets.
• Merchandizing experience.
• Attention to detail.
• Accuracy.