Rsa - / Content Co-ordinator - Johannesburg, South Africa - Global Supply

Description

Job no: 516457


Brand:
Global Supply


Work type:
Full time


Location:
Johannesburg West


Categories:
Wholesale & Product, Leisure Travel & Retail


GPN Distribution Content Coordinator:


Job Purpose:
Work with Product Development in the delivery and maintenance of product for Global Procurement Network. Ensure that content is entered in the Distribution Reservations systems in an accurate and timely manner.

Maintain and develop strong long-term relationships with our supplier partners to increase speed to market and maximize availability whilst ensuring parity, thus maximizing the turnover and profits of FCTG Global Wholesale brands, internal and external.

Accountabilities
Assist proactively with the loading process of accommodation, car rental and other product rates for all GPN distribution systems.

35%

• Accurate and timely database management
• Follow OBW policy and documentation
• KPIs on annual year round timelines and accuracy rates.
• Special & Update targets exceeded

Assist in proactively managing / maintaining product contracts in accordance with business needs. Actively assist in product procurement following OBW (one best way) procedures.

20%

• Competitive product that meets the needs of all markets
• Maximise Margin / Overrides
• Maximise availability of product
• Delighted global partners
• Achievement of Revenue Targets by market
• Delivery of business goals by market
• Reduction in number of request bookings

Review and preparation of product contracts in accordance with business needs, whilst working to strict product load timelines following OBW procedures.

20%

• High level of accuracy in all contracts when loading
• Competitiveness in speed to market for specials
• Delighted global partners
• Load & Release KPI timelines achieved

Reducing cost of error

20%

• Minimise Global Procurement Network write offs via load
• Engage and identify training needs within the Distribution systems.
• Ongoing reduction of write offs

Ensure our preferred product range is strongly supported, communicated and promoted at every opportunity.

5%

• Growth of sale of preferred product to strengthen relationships / sales and maximise income / deals for FCTG and Customers
• Achievement of FCTG Targets

_Key Competencies_
Customer focus

• Provide outstanding service to internal business and external suppliers
• Focus on customer needs and emerging trends

Commercial acumen

• Focus on results
• Understands key business drivers and contributes to success and consistence of these drivers
• Company/product knowledge
• Entrepreneurial mindset (identifies business opportunities for the organisation)
• Professional dealings with our preferred suppliers at all times
• Execute effectively whilst working to timelines following best practice procedures

Excellent communicator

• Foster open communication as part of a team
• Listen actively
• Practices information sharing
• Presents ideas & concepts logically and clearly

Partnering and building relationships

• Professional and friendly in dealing with internal business partners and external suppliers
• Builds and sustains productive relationships
• Establishes rapport with partners
• Builds trust in relationships

Upholds company philosophies and culture

• Takes ownership for successes and failures
• Demonstrates a belief in FCL philosophies and values
• Exhibits a passion for their business and company
• Encourages a sense of enjoyment in the workplace

Makes effective decisions

• Identifies and understands issues, problems and opportunities
• Compares data from different sources to draw conclusions
• Takes actions that are consistent with available facts, constraints, and probable consequences
• Accepts constructive feedback in an open fashion
• Makes difficult decisions when required

_Skills and Capabilities_
Skills/Capabilities

Description

Problem solving and analysis

• Structured approach and framework for resolving key business problems
• Solves problems in a timely manner
• Present clear recommendations to senior management
• Works well to timelines

Stakeholder management

• Proactively identify key stakeholder groups
• Seek input from stakeholders and respond to stakeholder queries
• Clearly communicate key business outcomes with stakeholders

Travel Industry knowledge

• Demonstrate detailed knowledge of travel industry and Wholesale business.
• Extensive knowledge of Worldwide product.

Supplier management

• Assist in developing a strategy and procedures for managing suppliers
• Assist in the procurement of product whilst working to set timelines in line with wholesale business needs.
• Monitor set targets for preferred supplier performance (financial and nonfinancial)
• Monitor all supplier performance on a regular basis
• Identify, communicate and manage resolution of key issues with suppliers including but not limited to parity issues.
• Day to day maintenance of supplier changes, updates and contract amendments follo