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- Processing of sales orders in a timely manner (data validation/capturing)
- Managing claims and return of material authorization (RMA)
- Processing and managing quotes
- Monitoring customer portals for new orders, claims, and stock levels
- Maintaining back-orders and liaising with clients on stock updates
- Ensuring order accuracy and compliance with minimum order value guidelines
- Preventing issuance of invoices for out-of-stock products
- Sending invoices to customers via email
- Capturing unavailable or out-of-stock items
- Tracking order deliveries and rejections
- Managing customer queries
- Providing support to the finance function
- Maintaining operational reports and key performance indicators
- Updating customer master files and sales records
- Scheduling order extensions with the replenishment department
- Creating invoices and customer-facing documents
- Communicating with buyers to prioritize orders or plan delivery date extensions
- Offering customer and sales support on pricing, stock holding, deliveries, claims, returns, queries, MOVs, MOQs, and rounding profiles
- Ability to work under pressure without supervision
- Driven and self-motivated individual
- Strong communication and interpersonal skills
- Attention to detail
- Problem-solving ability
- Proficiency in Microsoft Office, especially Microsoft Excel
- Good organizational and multitasking skills
- Excellent phone and cold calling skills
- Exceptional customer service skills
- Strong listening and sales skills
- High school education and diploma
- 4+ years of experience in Wholesale Internal Sales
- Previous experience in a related sales position, retail, or wholesale experience is strongly preferred
- Proficiency in Microsoft Office and CRM software
Internal Sales Representative - Cape Town - HR Genie

Description
Job Description:
We are seeking a skilled Internal Sales Representative to join our team at {company}. This role involves processing sales orders efficiently, managing claims and returns, and maintaining effective customer relationships.
Key Responsibilities:
Skills and Qualifications:
Requirements:
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Sales Representative
West Coast Personnel- Cape Town
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Sales Representative
West Coast Personnel- Cape Town
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Sales Representative
BOSS Consult- Cape Town
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Sales Representative
SA Sales Fraternity- CapeTown
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Sales Representative
Full time One and Only Direct- Cape Town
-
Sales Representative
HR Supreme- Cape Town
-
Sales Representative
Full time JF PAINTS DULUX- Cape Town
-
Sales Representative
Full time Ground One Direct Marketing- City of Cape Town
-
Sales Representative
Unique Personnel Ltd- Western Cape
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Sales Representative
Unique Personnel Ltd- Western Cape
-
Sales Representative
Midvaal Recruitment- Cape Town
-
Sales Representative
Full time The Allergy Free Kitchen- Cape Town
-
Sales Representative
Fouche & Co Recruitment- Cape Town
-
Sales Representative
DB Recruitment- Cape Town
-
Sales Representative
Full time Massive Diamonds Marketing- City of Cape Town
-
Sales Representative
Full time La'Granson International- Cape Town, Western Cape
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Sales Representative
ESKORT- Western Cape
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Sales Representative
Tower Group- Cape Town
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Sales Representative
Tower Group- Cape Town
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Sales Representative
West Coast Personnel- Cape Town
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Sales Representative
Headhunters- Cape Town