Operations Administrator - Paardeneiland, South Africa - Bidvest International Logistics
Description
Job Purpose:
The Operations Administrator is to assume full accountability for the operational admin function / client satisfaction, maintaining and improving the processes in places and providing support to the operational team when required to do so.
Qualifications & Experience:
- Matric.
- Minimum of 2 years work experience in a hazardous chemical's environment / warehouse.
- Strong operational admin experience.
- Previous work experience on Cargowise 1 (Inventory management system).
Key Responsibilities:
ADMIN/RECEIPTS
- Ensure that all the relevant documentation is received prior to cargo being received into the warehouse.
- Ensure receipts are entered in the daily workload.
- Coordinate the receiving of cargo with the transporter and warehouse supervisor.
- Ensure that when unpacking cargo, the inward tally sheet captured by operations is reconciled with packing list, ensuring the cargo received corresponds to the packing list.
- Report all delays for the racking off cargo to your supervisor.
- When the racking of cargo is completed, update the warehouse management systems.
- Forward electronic copy of the tally sheet within the KPI requirements to the respective clients.
- Any discrepancies identified in the receipting process must be escalated to your line manager immediately, and then to the client.
DESPATCHES
- Ensure that all documents are received prior to the cargo being despatched.
- Ensure that when notified of a despatch it is entered into the daily workload.
- Ensure that the release instruction is received timeously within the KPI of the respective client.
- Prepare the picking slip by capturing all information for despatch on to the warehouse management system.
- Using the store copy, verify the cargo picked and sign off stores copy and place with cargo to be despatched.
- Coordinate the despatches off cargo with the relevant transporters and warehouse supervisor.
- Any discrepancies in the picking or dispatching process must be escalated to your line manager and the client immediately.
- Ensure that client KPIs are completed and submitted to your line manager during the first week of the new month (for the previous month's performance).
INVENTORY MANAGEMENT
- Prepare and conduct daily, weekly and monthly stock counts for all your all your clients and forward to the Warehouse supervisor.
- Ensure that the physical stock sheets are signed off by the counter.
- Reconcile the physical stock against the system.
- Ensure physical stock sheets and discrepancies are signed off by the counters.
- Balance physical figures to the warehouse management system and complete all transfers if applicable.
- Ensure all count sheets are signed off by the supervisor and filed for future reference.
- Ensure that by the end of every month, a stock count is conducted for all your clients.
- Ensure that all client queries are attended to and feedback is given timeously.
MAINTENANCE OF THE WAREHOUSE MANAGEMENT SYSTEM
- Update warehouse management system timeously.
- Ensure that bin to bin transfers are updated on the system timeously.
- Prepare all month end invoicing schedules as per cut of dates and ensure that all ties up to the warehouse management system.
- Ensure that all receipts and dispatches are correctly captured on the relevant warehouse management system.
SAFETY/QUALITY
- Adhere and comply to BIL SHEMS requirements.
- Adhere and comply to the Quality Management System.
- Assume responsibilities as a first aider.
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