BI Analyst - Durban, South Africa - Carlysle

Carlysle

Verified Company

Durban, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

KwaZulu Natal, Durban North & Umhlanga**
Monthly Cost To Company (Medical Insurance, Group Life, Market related, Negotiable)
Our client is looking for a BI Analyst to form part of their forward-thinking and visionary Analytics department. You will form part of a successful team and be situated in a bright, comfortable and busy environment.

The role of the Business Intelligence Analyst is to enhance and improve the top-line business understanding and decision-making processes by collecting, analysing, and reporting of data to the various business departments.

Responsibilities:

Create written reports and/or data visualisations that business stakeholders can use to monitor metrics and make decisions

Support the business operations in the following areas:

Accurate Reporting
Automation of manual processes
Analytical feedback to improve business productivity
Encourage and maintain a "customer service" philosophy within the BI team with business stakeholders
Translate business needs to technical specifications and deliver on the output
Debugging, monitoring and troubleshooting solutions
Continually look to improve resource requirements & advise the line manager of inefficiencies as they are encountered and work toward continuous improvement of systems that best serve business
Assist in the development of standardized tools, methodologies, and various business processes for the purpose of refining operational efficiency and identifying areas for improvement across business KPIs
Collect, sort, filter, analyse data and interpret the results to look for patterns and determine if the findings
Provide direction regarding patterns, trends, and market analysis to drive business decisions
Writing relational and multidimensional database queries
Building, implementing and supporting the BI solutions
Assist in problem resolution to the team through problem research
Perform administrative and other adhoc functions as and when required by the team

Minimum Qualifications and Requirements:

Matric
Diploma in ICT and Application Development /Btech Degree in Information Technology
Minimum of 3 years of experience as a Business Intelligence Analyst or similar position preferred
2 years' experience in a contact centre preferred
Accounting/Finance experience preferred
Familiarity with reporting in sales, marketing, and other operational departments

Experience in working with the following tools:

Microsoft BI Tools (SQL/SSIS/SSRS/SSAS/PowerBI)MySQL
R / Python
Expert capability in Microsoft Excel
Knowledge of business processes and functional areas
Possess experience in all stages of BI project work (requirements, design, implementation, testing and deployment)
Experience in estimating solution development and delivering solutions against those estimates

For more information please contact:
**Andrea Doig