Content Community Manager - Durban, South Africa - OLIVER

OLIVER

Verified Company

Durban, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Role:
Content Community Manager

Location:
Durban, South Africa

ROLE MISSION

Working in partnership with our client, the Content Community Manager will be responsible for building, engaging and proactively managing a social community through all key channels including Facebook, Instagram, Twitter and YouTube.

ABOUT THE TEAM YOU WILL BE JOINING
You will be working closely with the client's team, Brand Managers and customer service partners

WHAT YOU WILL BE DOING IN YOUR ROLE

Brand guardian and steward of online personality
Driving dialogue with consumers
Identifying proactive opportunities for engagement and reactive content
Writing posts
Attending and posting from live events
Briefing creative
Publishing content
Maintenance of influencer relationships and reposting
Gathering of assets from / liaison with other agencies
Escalating trends and issues / flagging customer service comments for CEC attention
Qualitative reporting

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL

2+ years experience
Level, strategic thinker
Gravitas with clients
Entrepreneurial and proactive ability to spot opportunities to create content and help clients achieve their business ambitions
Creative flair
Excellent written communication skills
Works well under pressure
Keen interest in digital trends and popular culture
Experience with working with a social media management tool
Indepth understanding of paid media and the role of influencers

ABOUT OUR COMPANY
Lots of agencies say they're different. OLIVER is.

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward.

Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally.

Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M.

OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.

OUR VALUES

We are a company built on our values, we have given you a brief overview below but would love to tell you more.

Be
Ambitious to succeed

Be
Imaginative to push the boundaries of what's possible

Be
Inspirational to do groundbreaking work

Be
always learning and listening to understand

Be
Results-focused to exceed expectations

Inside Ideas Group and its' affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws._

Inside Ideas Group and its' affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws._