Current jobs related to Customer Service Agent - Durban - Safal Group
-
Service Desk Agent
1 month ago
Only for registered members Durban, KwaZulu-Natal R120,000 - R240,000 (ZAR) per yearThe Service Desk Agent plays a pivotal role in delivering exceptional customer service within our company. The Service Desk Agent is responsible for providing administrative support to ensure the efficient operation of the operations department. · Manage customer accounts, manage ...
-
Service Desk Agent
1 month ago
Only for registered members Durban R40,000 - R60,000 (ZAR) per yearThe Service Desk Agent plays a pivotal role in delivering exceptional customer service within our company. The Service Desk Agent is responsible for providing administrative support to ensure the efficient operation of the operations department. · Manage customer accounts · Manag ...
-
Customer Service Agent
1 month ago
Only for registered members Durban, KwaZulu-Natal R200,000 - R250,000 (ZAR) per yearAssist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required. Provide professional Customer service at all times. · Grade 12 or equivalent; · Airport and ticket sales experience; ...
-
Service Desk Agent
1 month ago
Only for registered members Durban R120,000 - R240,000 (ZAR) per yearThe Service Desk Agent plays a pivotal role in delivering exceptional customer service within our company. The Service Desk Agent is responsible for providing administrative support to ensure the efficient operation of the operations department. · Manage customer accounts · Manag ...
-
Customer Service Agent
2 weeks ago
Only for registered members Durban, KwaZulu-Natal R120,000 - R180,000 (ZAR) per yearWe are a people orientated business that provides outsourced contact centre solutions and specializes in customer life cycle management. · Striving to achieve first call resolution and maintain the quality of service provided by the call centre. · Using listening skills to unders ...
-
Customer Service Agent
2 days ago
Only for registered members Durban R120,000 - R240,000 (ZAR) per yearHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Maintain a positive, empathetic and professional attitude toward customers at all times. Ensure that administrative duties are accurate and timely. S ...
-
Customer Service Agent
2 weeks ago
Only for registered members Durban R250,000 - R400,000 (ZAR) per yearAs a Customer Service Executive, your main role will be responsible for ensuring the customer experience for our customers is outstanding and a step above our competitors. · You will serve customers through various channels and ensure that you manage customer issues with compassi ...
-
Customer Service Agent
2 weeks ago
Only for registered members Durban R120,000 - R180,000 (ZAR) per yearWe are a people orientated business that provides outsourced contact centre solutions and specializes in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career devel ...
-
Bookkeeper (Service Desk Agent)
1 month ago
Only for registered members Durban R20,000 - R22,000 (ZAR)Process supplier payments and ensure all supporting documentation is in order. Log issues, obtain three supplier quotes, secure approvals, send to creditors for a purchase order, and oversee execution of the work once the order is confirmed. Generate sales orders and manage stock ...
-
Bilingual French Customer Service Agents
5 days ago
Only for registered members Durban R250,000 - R400,000 (ZAR) per yearBilingual French and English-Speaking Support Agents Required. As a Level 2 Customer Service Agent, you will handle more complex customer inquiries, escalations, and problem resolution beyond the scope of a Level 1 agent. · Manage escalated customer issues that require more in-de ...
-
Afrikaans-Speaking Service Desk Agent
2 weeks ago
Only for registered members Durban, KwaZulu-Natal R108,000 - R120,000 (ZAR) per yearThe Service Desk Agent will provide first-line IT support to end users by responding to incidents, service requests, and general technical queries. · ...
- Only for registered members Durban, KwaZulu-Natal R80,000 - R120,000 (ZAR) per year
iMas Insurance Brokers is looking for Independent Insurance Sales Agent within Durban and surrounding areas, with knowledge and experience in Life Insurance, specifically targeting the retail mass market. · A well-established and reputable brand in our target market · A lucrative ...
- Only for registered members Durban R90,000 - R120,000 (ZAR) per year
iMas Insurance Brokers is looking for Independent Insurance Sales Agent within Durban and surrounding areas, with knowledge and experience in Life Insurance, specifically targeting the retail mass market. · Self-starters with an entrepreneurial flair and the capability to work in ...
-
Call Center sales agent
1 month ago
Only for registered members Durban, KwaZulu-Natal R150,000 - R250,000 (ZAR) per yearThis is a full-time on-site role for a Call Center Sales Agent, located in Durban. The Call Center Sales Agent will be responsible for handling customer inquiries, promoting and selling products, maintaining customer satisfaction, and meeting sales targets. · Strong Communication ...
-
Collections Agent
1 month ago
Only for registered members Durban, KwaZulu-Natal R104,000 - R312,000 (ZAR) per yearWe are a people orientated business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career devel ...
-
Bilingual French Speaking Agent
1 month ago
Only for registered members Durban, KwaZulu-Natal R150,000 - R250,000 (ZAR) per yearThis is a full-time on-site role located in Durban for a Bilingual French Speaking Agent. The agent will be responsible for handling customer inquiries and providing support in both French and English. · Fluency in both French and English, with strong written and verbal communica ...
-
Quality Assessor
1 month ago
Only for registered members Durban, KwaZulu-Natal R104,000 - R208,000 (ZAR) per yearQuality Assessor will have a positive and enthusiastic approach to Quality Assurance, providing direct feedback to all service agents, ensuring the customer experience exceeds all expectations whilst ensuring regulatory compliance. · Maintain and develop internal/client quality s ...
-
Commission-Based Remote Sales Agents Wanted
1 month ago
Only for registered members Durban, KwaZulu-Natal Remote job R46,800 - R300,000 (ZAR) per yearThis is a part-time remote role for a Commission-Based Remote Sales Agent at Defford Consultancy. The Sales Agent will be responsible for generating leads, communicating with potential clients, handling customer service inquiries. · Must have own laptop and reliable internet · Mu ...
-
Real Estate Agent
1 month ago
Only for registered members Durban, KwaZulu-Natal R60,000 - R120,000 (ZAR) per yearThis is a full-time on-site role for a Real Estate Agent located in Kwazulu-natal & Upper-Highway. The Real Estate Agent will be responsible for marketing and selling residential & or Commercial properties, offering exceptional customer service, conducting property viewings, mana ...
-
Customer Support Representative
1 month ago
Only for registered members Durban, KwaZulu-Natal R200,000 - R250,000 (ZAR) per yearWe are looking for experienced Customer Support Agents to join our team in Mbombela (Nelspruit), Mpumalanga. This is a full-time, on-site role. · Handle customer queries via phone, email, and in-person · Provide accurate information about betting services and promotions · Resolve ...
-
Outbound Sales Agent
1 month ago
Only for registered members Durban, KwaZulu-Natal R150,000 - R250,000 (ZAR) per yearWe're hiring motivated and experienced professional outbound sales agents who are passionate about closing deals and providing outstanding customer service. · Minimum 1 year+ outbound sales experience · Experience in selling Medical Insurance, Gap Cover, Scratch & Dent, or Warran ...
- Interface with customers and sales representatives to handle both pre-sales and post-sales service functions
- Organize product delivery and order fulfilment activities such as taking orders, giving pricing information, determining appropriate shipping methods, routes and rates, etc.
- Manage and track customer orders from purchase to final shipping.
- Maintain documentation to track customer requests and enquiries
- Collaborate with KAM's to understand customer requirements, to promote the sale of the full basket of products and to provide efficient sales support
- Address problems, such as damages, shortages and non-conformance to specifications with relevant departments
- Comply with laws, regulations and standards of South Africa with regards the disposal of scrap steel
- Participate in meetings to improve productivity, resolve customer service issues and manage
- the workload of team
- Monitor product order shipment to ensure on-time delivery to customers.
- Alert customers on shipping and flow issues in advance
- Communicate loading details to the dispatch officer, invoicing & credit team in advance
Adhere to safe work practice and good housekeeping (6S)
Minimum academic qualification: NQF L6 - Diploma in Business/Commercial Studies
- 3 years post qualifying experience with at least 1 year in sales/customer service role.
- Computer literacy: MS Office package; SAP as an added advantage
Customer Service Agent - Durban - Safal Group
Description
-
Service Desk Agent
Only for registered members Durban, KwaZulu-Natal
-
Service Desk Agent
Only for registered members Durban
-
Customer Service Agent
Only for registered members Durban, KwaZulu-Natal
-
Service Desk Agent
Only for registered members Durban
-
Customer Service Agent
Only for registered members Durban, KwaZulu-Natal
-
Customer Service Agent
Only for registered members Durban
-
Customer Service Agent
Only for registered members Durban
-
Customer Service Agent
Only for registered members Durban
-
Bookkeeper (Service Desk Agent)
Only for registered members Durban
-
Bilingual French Customer Service Agents
Only for registered members Durban
-
Afrikaans-Speaking Service Desk Agent
Only for registered members Durban, KwaZulu-Natal
-
Independent Financial Services Sales Agent: Durban
Only for registered members Durban, KwaZulu-Natal
-
Independent Financial Services Sales Agent: Durban
Only for registered members Durban
-
Call Center sales agent
Only for registered members Durban, KwaZulu-Natal
-
Collections Agent
Only for registered members Durban, KwaZulu-Natal
-
Bilingual French Speaking Agent
Only for registered members Durban, KwaZulu-Natal
-
Quality Assessor
Only for registered members Durban, KwaZulu-Natal
-
Commission-Based Remote Sales Agents Wanted
Only for registered members Durban, KwaZulu-Natal
-
Real Estate Agent
Only for registered members Durban, KwaZulu-Natal
-
Customer Support Representative
Only for registered members Durban, KwaZulu-Natal
-
Outbound Sales Agent
Only for registered members Durban, KwaZulu-Natal