SuperFund S37C Death Claims Senior Administrator - Cape Town, South Africa - Old Mutual

    Old Mutual
    Old Mutual Cape Town, South Africa

    2 weeks ago

    Old Mutual background
    Full time
    Description

    Description

    This role provides immediate response to complex administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts.

    Job Details

    Attends to the above duties in respect of all death claims received on policies owned by SuperFund by:

  • Complying with the provisions of the Pension Funds Act and the Rules of the Fund.
  • Ability to understand, interpret & apply various pieces of legislation to sets of facts.
  • Consistent compliant process execution through the exercise of discretion and sound judgment.
  • Sound & defensible reasoning.
  • Maintaining a tight case management audit trail in respect of all duties performed (which includes formal report compilation for each case).
  • Consults with the Knowledge Manager, regarding complex and technical-legal matters.
  • Ad hoc tasks.

    • Minimum qualifications / experience required

  • Matric
  • Working knowledge of Old Mutual internal systems (OMUNET, AWD, Craft, Hyphen, DHA, Compass, Chorus, EMS, EB Tax, etc.)
  • At least 2 years' working knowledge in respect of Section 37C of the Pension Funds Act

    • Other requirements / Competencies

  • Strong MS Excel proficiency
  • Sound consultation, collaboration & influencing skills.
  • Disciplined planning / organizing skills & execution of duties.
  • Sharp servicing of all claim stakeholders.
  • Excellent verbal & written communication skills in this field.
  • Detail focused, thorough, analytical, and diligent.
  • Ability to withstand significant work pressure.
  • Creative problem-solving skills.

    • Skills

    Education

    Matriculation Certificate (Matric)

    Closing Date

    03 May 2024