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- Provide customer-facing support and assistance to end-users
- Ensure all equipment, software, network, and facility requirements are met in a timely manner
- Follow and review rules set by the computer service desk on user requests
- Follow up on any outstanding support issues
- Support Windows and MacBook devices
- Coordinate with software vendors to resolve or escalate issues
- Apply, troubleshoot, and solve all types of computer problems and issues
- Resolve customer issues related to networking, operating systems, and applications
- Monitor network and security systems and develop procedures to troubleshoot system problems
- Utilize client-server operating system architecture for all network clients
- Bachelor's degree in computer science or engineering is required
- Five years of experience in a technical support role
- Experience in network administration, programming, and troubleshooting with Windows operating systems, scripting languages, web technologies, and/or database applications
- Experience working with software, hardware, and network components
- Experience as a Desktop Support Engineer is required
- Experience in both Windows and Linux environments is preferred
- Three years of experience in a computer support role with an emphasis on technical troubleshooting and problem-solving
- Experience with Microsoft technologies, including Windows Server and Active Directory, Exchange Server, SharePoint, IIS, and SQL Server
- Experience with Microsoft Server Solutions is preferred
- Must have desktop support experience
- Must have experience working with and troubleshooting complex, networked software environments
Desktop and AV Support Technician - Johannesburg - Boardroom Appointments
2 weeks ago

Description
About the Job
Desktop and AV Support Technician Summary:
We are seeking an experienced Desktop Support Engineer to provide technical support to our desktop users. The successful candidate will ensure that all systems in use by our clients are working properly and regularly updated.
Duties and Responsibilities
Qualifications and Experience
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IT Support Technician
Vine Recruitment- Johannesburg
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IT Support Technician
Isilumko Staffing (JHB)- Johannesburg
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IT Support Technician
Samford- Johannesburg
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Support Technician
Boardroom Appointments- Johannesburg
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IT Support/Technician
Curiska- Johannesburg
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It Support/Technician
Ananzi- Johannesburg
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Customer Support Technician
ClearSource- Johannesburg
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Helpdesk Support Technician
Select One- Johannesburg
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Onsite Support Technician
The Globevest Group- Johannesburg
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Infrastructure Support Technician
Cyberlogic- Johannesburg
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Infrastructure Support Technician
Cyberlogic- Johannesburg
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Infrastructure Support Technician
Three Ships- Johannesburg
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Infrastructure Support Technician
Cyberlogic- Johannesburg
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Desktop Support Technician
Recru-it- Johannesburg
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Desktop Support Technician
Rad Resources- Johannesburg
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IT Helpdesk and Support Technician
Browns Jewellers- Johannesburg
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Technical Support Technician-3
FNB Namibia- Johannesburg
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Desktop Support Technician JHB
Nambiti Technologies (Pty) Ltd- Johannesburg
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Technical Support Technician-3
Spane4all- Johannesburg
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IT Support Technician for branch level
Isilumko Staffing (JHB)- Johannesburg
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Junior IT Technician/Tech Support
Orion Real Estate Ltd- Johannesburg