Senior Operations Manager - Sandton - HR Genie

    HR Genie
    HR Genie Sandton

    3 weeks ago

    HR Genie background

    Job title: Branch Manager

    Description

    Company Overview:

    At HR Genie, we specialize in premium audio and home theater solutions, offering high-end speakers, components, and entertainment systems. With decades of industry expertise, our focus is on delivering top-tier service and value. Our showroom provides a hands-on experience, allowing clients to explore products in a curated setting. Beyond audio, we design custom cinemas, integrate home automation, and implement security systems. A dedicated service division ensures expert installation and ongoing support. Our commitment to quality and innovation creates seamless, immersive experiences for homes and businesses, making us a trusted name in advanced entertainment and smart technology solutions.


    Job Description:

    This role requires a strong leader with a structured, compliance-driven mindset, capable of enforcing policies while driving performance and efficiency. As the Senior Operations Manager, you will be responsible for overseeing and managing all aspects of our Johannesburg branch's daily operations, ensuring full alignment with company policies, processes, and financial controls.


    Key Responsibilities:

    1. Operational Management & Compliance

    • Ensure strict adherence to company policies, systems, and processes at our Johannesburg branch.
    • Oversee sales, stock management, and administrative operations, ensuring efficiency and accuracy.
    • Enforce strict financial controls, including invoice approvals, purchase orders, and stock transfers.
    • Conduct random audits to ensure compliance with company policies.
    • Submit weekly reports and attend virtual meetings every Tuesday.

    2. Leadership & Team Management

    • Directly supervise and manage all Johannesburg branch staff.
    • Implement and maintain accountability, discipline, and professionalism.
    • Provide training and onboarding for new employees to ensure smooth integration into company processes.

    3. Financial, Administrative & Sales Oversight

    • You will be primarily responsible for all administrative and shop management duties and will be supported by sales staff.
    • Must have basic sales experience to attend to in-store customers when necessary.
    • Authorize invoices, purchase orders, and bills up to R50,000.
    • Escalate any approvals above R50,000 for senior management approval.
    • Ensure that stock purchasing, financial transactions, and bookkeeping are strictly controlled and managed.

    4. Reporting & Performance Monitoring

    • Submit weekly reports on sales performance, stock movement & inventory status, and operational challenges & compliance issues.
    • Attend weekly virtual meetings every Tuesday with senior management.
    • Facilitate monthly in-person visits from a senior representative.

    5. Risk Management & Process Enforcement

    • Enforce strict adherence to company processes with no exceptions.
    • Implement structured workflows for all documentation processing.
    • Ensure no unauthorized financial transactions occur.
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