Senior Underwriter - Johannesburg, South Africa - Ultra Personnel
Description
Degree or similar6+ years underwriting experience in long term insurance
4-5 years insurance industry experience
Sound medical & life assurance knowledge
Fluent in English both written and verbal
Good computer knowledge - MS Outlook, Excel and Word are necessary
Process optimization and efficiencies
To underwrite cases within the agreed service level agreements
Responsible for achieving and maintaining standards in underwriting Life
Conduct regular audits on underwriting department and ensure standards are maintained
Provide constructive feedback to underwriting manager/underwriter regarding matters arising
Assess and authorise cases specific underwriting cases.
Responsible for financial underwriting to ensure accurate financial underwriting decisions.
Participation in projects to improve departmental service-owning your role in the project and completing tasks as required by providing input
Risk and Compliance
Adhere to internal SLA's to ensure operational efficiency and achievement of agreed customer service standards
Proficient in the assessment and management of underwriting decisions
Must understand the underwriting environment and general protocols and processes
Ensure adherence to regulatory and compliance requirements
People and Culture
Checking and Authorization of underwriting decisions in terms of published delegation of authority
Collaboration with relevant stakeholders:
Research & Development, Member Services and Intermediary Services
Deal with Arbitration and Ombudsman cases and collaborate with other stakeholder during the Complaints process
Contribute and assist to review processes and protocols where required to assist in delivery of quality underwriting decisions
Forge strong working relationships with stakeholders
Knowledge Champion
Provide guidance and support to junior underwriters
Empower team members with transfer of knowledge, be the Underwriting Team SME
Ensure that own knowledge is kept abreast with industry & regulatory information and changes through various internal and external information sources
Provide technical information and support
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