Operations Manager - Johannesburg, South Africa - University of the Witwatersrand

University of the Witwatersrand

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Key responsibilities include the following
- **Drafting, Implementing and Monitoring of Divisional Budgets

Identify and adapt to changing Operational Situations in order to remain within budget
Participate in the establishment and implementation of Contingency Plans to reduce Financial Risk
Cost effectiveness procurement
Ensure higher standard of service delivery within the University in line with Services Department's Strategic Goals
Collaborate with Internal Customers and External Service Providers to achieving Team Work.
Contract Management
Play a role in procurement of services related to area of responsibility
Ensure that the SLA's are in place and adhered to Operational Plan
Formulate and Implement the Operational Plan to ensure High Service Delivery
Enforce high level of cleanliness and hygienic environment in the University campuses.
Formulate, Implement, Monitor and/or Review Policies/ Guidelines and Service Level Agreements (and management thereof); to ensure High Service Delivery and Compliance pertaining to your area of responsibility
Development of Standard Operating Procedures in your area of responsibility
Management of cleaning and hygiene staff in line with the University's HR Policies and Processes.
Set out Performance Outputs and Measurements for each direct report
Effective management of poor or nonperformance of staff
Effective management of Disciplinary Issues in line with the University's Disciplinary Code/Code of Conduct, with the help of HR/ER Office
Ensures continuous Training of team members especially on Cleaning technique, Covid19 cleaning methodology, Customer Service and Health and Safety
Promote diversity and teamwork within your area of responsibility
Support, facilitate and assist with the, implementation of new innovations, initiatives and service delivery

Requirements:

Grade 12/ NQF
Degree in Hospitality Management Industry / Business Management Degree

Licenses

Valid driver's license

Required years of related experience

5 years in a diverse Cleaning and Hygiene Service Delivery at a Managerial Level

Technical Competencies

Contract Management
Benchmarking

Competencies (Knowledge, skills and behavior)

Communication Skills
Problem Analysis
Empowering Others
Customer Focus
Relationship Building
Result Orientation

Compliance/Statutory Requirements (Knowledge, Understanding and or training)

Occupational Health and Safety Act (OHSA)
HACCP
NEMA
Any other relevant Legislation

Detailed Description

Job Requirements

Additional Details

How To Apply

To apply

Closing Date: 13 September 2023
Minimum Salary
Maximum Salary
Currency

Amount of Travel
Work At Home