Product Owner - Johannesburg, South Africa - KERRIDGE COMMERCIAL SYSTEMS CORP

Thabo Mthembu

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Thabo Mthembu

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Description
"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."_


At KCS the primary role of the Product Owner is the key liaison between the business stakeholders and the delivery team.

The PO is responsible for requirement analysis, prioritising and overseeing the development teams' tasks. The PO acts as the project management lead in the delivery of the product to the Business Stakeholders.


Key Responsibilities:


Requirement analysis:


  • Collaborates with Business Stakeholders and Product Management to assess the feasibility of the development in alignment with other development requests and product prioritie
  • Facilitate workshops to analyse and document specific development requirements
  • Document product requirements by using appropriate methodologies (process flow diagrams, data flow diagrams, use case diagrams etc.)
  • Work with the Product Development teams to accurately estimate effort required to deliver against the product requirement
  • Communicate time and effort estimates to the Project Manager / Customer Stakeholder / Product Manager

Requirement documentation:


  • Document requirements following standard processes and procedures (workflow and data diagrams, conditions, flow of events, exception criteria, acceptance criteria, expected outcomes) in such a format that developers can easily follow _what_ the customer is looking for
  • Ensure that all items on the priority list meets the definition of ready before it is added to the team's backlog
  • Capture requirements in JIRA in the right format and with the appropriate supporting documentation and information required

Requirement decomposition and review:


  • Decomposes features and epics in such a way that development efforts can be easily estimated and scope can be added to JIRA.
  • Participate in effective Epic and Story Decomposition and ensure that Epics and Stories are clearly defined in JIRA

Backlog Management

  • Engage in high level product strategy and roadmap discussions with the Product Team (Product Director, Product Manager)
  • Ensure that there is an ordered list of priorities in JIRA aligned with the product roadmap as defined by the Product Manager / Product Director
  • Communicate the list of priorities to the team and make sure the team is clear on what is expected
  • Ensure that the product backlog in JIRA is regularly checked and updated to reflect an up to date list of priorities

Prioritise Needs

  • Weigh product priorities on the roadmap throughout the development cycle based on time, budget, scope and resources required to ensure that high level product objectives are achieved
  • Manage adhoc requirements coming into the team, bugs and issues appropriately by verifying this against other priorities and communicating the updates to the Product Manager

Monitoring product progress

  • Act as a key participant in scrum events such as sprint planning, sprint reviews, sprint retrospectives and backlog refinement
  • Work with the development team to define a sprint goal for each sprint
  • Work with the product development team to decide on items to be added to the sprint during sprint planning
  • Continually review the progress made against sprint goals and backlog items by checking team performance using burndown charts and other information available during the sprint

Act as liaison between stakeholders and the product team

  • Act as the primary communicator and link between product stakeholders and the delivery team
Communicate changes to priorities to the product director / manager on a daily basis and ensure that the team is clear on what deliverables they need to achieve


Experience & Knowledge:


  • Previous experience in managing Mobile App products is essential
  • Understanding of Agile methodologies, sprint events and activities during the software delivery process
  • Experience in managing Stakeholder expectations
  • Expert knowledge of the Kerridge Commercial Services markets/customers and use cases in which our core products are present

Skills & Qualities:


  • The ability to clearly communicate goals and objectives effectively to teams and stakeholders
  • The ability to build and maintain strong and trusted relationships with all levels of business, delivery and customer stakeholders
  • The ability to coordinate and manage multiple priorities and tasks at the same time
  • The ability to create structure and process within a working environment and to ensure that teams are aligned to these structures and processes
  • The ability to accurately prioritise, organise and plan their work and to seek continuous improvement to drive efficiencies in their product space
  • Must have a proactive, positive, open and collaborative approach to working with others in a team
  • Must be open to learning n

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