Current jobs related to Customer Success Manager - Sandton - Hewlett Packard Enterprise

  • Hexagon AB

    Senior Customer Success Advisor

    3 days ago

    Hexagon AB Sandton

    About Hexagon · Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, an ...

  • Futurefamousmedia

    Project Manager

    5 days ago

    Futurefamousmedia Sandton

    Job Description: · Project Management Superstar · We are seeking a highly skilled and experienced project management professional to lead our team's diverse projects from initiation to delivery. The ideal candidate will have a proven track record of driving projects to success, m ...

  • Smith Garb

    Accountant Sandton

    1 day ago

    Smith Garb Sandton

    Senior Accountant Position · We are seeking an experienced Accountant to join our team at a medical group in Sandton. The ideal candidate will have a strong background in financial management and be looking for a senior role with growth potential. · Duties & Responsibilities · Re ...

  • Recruitforce Group

    Business Development Manager: Asset Finance Market Related

    5 days ago

    Recruitforce Group Sandton

    Senior Business Development Manager · A seasoned professional is sought to leverage their expertise in delivering cost-saving finance solutions to JSE listed companies at the C-Suite level. · Duties and Responsibilities: · This senior role requires identifying quality leads, conv ...

  • Codematch

    Finance Specialist Bryanston

    5 days ago

    Codematch Sandton

    Role Overview · This is a Finance Implementation Specialist position in the travel industry. · Main Responsibilities · The successful candidate will configure and create business requirement specifications outlining clients' and customers' processes in finance. They will set clie ...

  • Kontak Recruitment

    Senior HR Manager (JB5142)

    2 days ago

    Kontak Recruitment Sandton Full time

    Senior HR Manager · We are seeking a Senior HR Manager to oversee key functions within the Corporate Administration and HR department. · Key Responsibilities: · Manage daily HR operations and administrative functions · Maintain and update employee records on the HRIS · Oversee pa ...

  • Right People Right Job (Pty) Ltd

    Senior Business Solutions Analyst Sandown

    3 days ago

    Right People Right Job (Pty) Ltd Sandton

    Job Overview · Analyse complex business problems, identify root causes, and implement effective strategies to improve organisational processes, systems, and technologies. · Collaborate with stakeholders including business users, IT teams, and management to understand their needs ...

  • JSE Limited

    Brand Manager

    5 days ago

    JSE Limited Sandton

    **Brand Manager Role Overview** · The JSE recognises that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. · Key Responsibilities · Develop and implement a comprehens ...

  • Codematch

    Debtors Controller Bryanston

    1 week ago

    Codematch Sandton

    Job Summary · The successful Debtor's Controller will effectively communicate with internal and external clients, maintaining strong relationships while running Open Item accounts monthly. · They will monitor outstanding balances, advise new clients on interest implications for l ...

  • Boardroom Appointments

    Senior Payroll Manager

    5 days ago

    Boardroom Appointments Sandton

    Job Title: Payroll Manager · Job Summary: · We are seeking a highly experienced and skilled Payroll Manager to join our team. The successful candidate will be responsible for administering and maintaining payroll and the relevant payroll system, ensuring accurate and efficient se ...

  • Afrifocus Securities

    Financial Accountant

    3 days ago

    Afrifocus Securities Sandton

    Job Title: Financial Accountant · We are seeking a skilled Financial Accountant to oversee the full financial function of our stockbroker entity. The successful candidate will be responsible for: · Managing accounting procedures and computer application systems to ensure accurate ...

  • Peppa Placements

    Manager Digital Marketing Sandton

    5 days ago

    Peppa Placements Sandton

    Account Manager - Full Service Digital Agency · We are seeking an experienced Account Manager to join our team at a Full Service Digital Agency based in JHB. The ideal candidate will have a passion for digital marketing and a proven track record of managing FMCG accounts. · Dutie ...

  • Akiba Digital

    Product Manager

    1 week ago

    Akiba Digital Sandton

    Product Manager · Location: Sandton, Gauteng, South Africa (Flexible) · Reports to: Chief Technical Officer (CTO) · Department: Product Development · Akiba Digital is an industry-agnostic data orchestration and decisioning platform, enabling businesses to improve risk management, ...

  • Raizcorp

    Recruitment Specialist

    3 days ago

    Raizcorp Sandton

    High-Performance Recruitment Specialist · About the Role · We are seeking a highly skilled and process-driven Recruitment Specialist to join our People Practices team at Raizcorp. The ideal candidate will have a proven track record in managing recruitment processes, with a strong ...

  • Dante Personnel

    Finance Manager

    1 week ago

    Dante Personnel Sandton

    Job Title: Senior Financial Manager · We are seeking a highly skilled and experienced Senior Financial Manager to oversee our head office finance department. The successful candidate will be responsible for managing the financial aspects of our organization, ensuring accurate and ...

  • Paton Personnel - Johannesburg

    Senior Tenant Installation Project Manager

    1 week ago

    Paton Personnel - Johannesburg Sandton

    Senior Tenant Installation Project Manager · We are seeking an experienced Senior Tenant Installation Project Manager to manage our Office portfolio in South Africa. · Duties and Responsibilities · This role involves developing, managing and reporting on tenant installations, ref ...

  • Planet Fitness

    Sales Manager

    1 week ago

    Planet Fitness Sandton

    At Planet Fitness, training transcends a workout—it's a movement. · A place where individuals connect, push limits, and grow stronger together. With every session, we're building something bigger: a community that never stops moving. · About the Role · This is a full-time on-site ...

  • Ubuntu Resource Management Johannesburg

    Senior Event Manager Negotiable

    5 days ago

    Ubuntu Resource Management Johannesburg Sandton

    Senior Events Manager/Coordinator Position · We are seeking a seasoned Senior Events Manager/Coordinator to join our team at an Event Management Company based in Bryanston. This is a challenging opportunity for a highly skilled professional with extensive experience in event plan ...

  • Greys Personnel

    Group Marketing Manager

    1 day ago

    Greys Personnel Sandton

    Job Description: · Key Requirements · At least 3 years of prior experience in senior marketing management capacity roles with the ability to drive brand success, showcasing results through impactful ROI. · Bachelor's degree or equivalent in marketing. · Hardcore retail marketing ...

  • Headhunters

    Head of Technology

    1 day ago

    Headhunters Sandton

    Job Title: Head of Technology (EE) · Location: Sandton, Gauteng · About the Role: · We are seeking a highly experienced and skilled professional to lead our technology team as the Head of Technology (EE). The successful candidate will be responsible for developing and refining ou ...

  • Fluidra Waterlinx (Pty) Ltd

    Warehouse Supervisor

    5 days ago

    Fluidra Waterlinx (Pty) Ltd Sandton

    Job Summary · This is a Warehouse Supervisor - Trade role based at our Fluidra Pro Center in Sandton. The successful candidate will be responsible for managing warehouse operations, supervising staff, and ensuring compliance with company standards. · About the Role · The Warehous ...

    • Customer Success Manager - Sandton - Hewlett Packard Enterprise

    Hewlett Packard Enterprise
    Hewlett Packard Enterprise Sandton

    5 days ago

    Default job background
    Description

    Customer Success Manager

    This role is designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.

    About Us:

    Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We value diverse backgrounds and success here. We make bold moves, together, and are a force for good. If you want to stretch and grow your career, our culture will support you. Open up opportunities with HPE.

    Job Overview:

    The Customer Success Manager (CSM) is a strategic customer-centric role. The CSM is a key member of HPE's account team and serves as a trusted advisor, understanding client business objectives, project priorities, and desired outcomes. With this insight, they align the service adoption journey to best suit the client's needs and optimize their experience with HPE.

    A primary function of the CSM is to help clients make the most of HPE's solutions, ensuring they achieve the desired results and realize the maximum return on their investment. Their involvement continues throughout the client's engagement with HPE, from onboarding through to solution adoption. This involves ensuring consistent and meaningful engagement, optimizing usage, and aiming for revenue growth, account expansion, and sustained customer loyalty.

    CSMs are directly responsible for driving usage growth and the upsell sales motion within their designated accounts. Partnering closely with Sales Specialists, they harness their specialized knowledge to identify and nurture new sales pipeline within their accounts. This responsibility comes with ownership of a quota, emphasizing the significance of maximizing customer adoption.

    The CSM continuously promotes the value of HPE's as-a-service offerings to meet client business objectives. CSM's post-sales activities are focused on maintaining and deepening relationships, accelerating consumption and utilization of existing services, identifying opportunities to introduce additional HPE solutions, and consistently delivering tangible business value with a high standard of customer service. The CSM is dedicated to client success, ensuring they benefit from our solutions while also providing feedback and insights to our internal teams for continuous improvement.

    The CSM is customer-facing and may regularly be present onsite at the customer's premises.

    Role Definition:

    We seek someone who applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. They frequently contribute to the development of new ideas and methods, working on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. They lead and/or provide expertise to functional project teams and may participate in cross-functional initiatives. As an expert, they provide direction and guidance to process improvements and establishing policies. They frequently represent the organization to external customers/clients, exercising significant independent judgment to determine the best method for accomplishing work and achieving objectives. They may provide mentoring and guidance to lower-level employees.

    Responsibilities:

    1. Cultivating Customer Relationships:
    2. Onboarding & Adoption:
    3. Customer Advocacy & Growth:

    Education and Experience Required:

    1. A university or bachelor's degree or equivalent combination of education and experience; advanced University or MBA preferred.
    2. CCSM (Certified Customer Service Manager) - Level 4 or higher certification preferred.
    3. HPE GreenLake ATP certification preferred.
    4. Proven experience in customer success management, managing large customer accounts, developing customer success plans, and achieving customer success objectives.
    5. Considered a trusted advisor externally and a mentor of customer success management internally.
    6. Typically, 7-10 years of direct, work-related experience.

    Key Qualifications:

    A thorough understanding of the technology industry, including trends, market dynamics, emerging technologies, cloud computing, and competitive landscape. Stay current with industry developments to provide valuable insights to customers. Comprehensive knowledge of the company's products and services, including a deep understanding of their features, capabilities, and how they address customer needs. Effective communication of the value proposition. Understanding of customer personas, industries served, market segments, and specific customer pain points and objectives.

    What We Offer:

    Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial, and emotional wellbeing.

    Personal & Professional Development: We invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have.

    Diversity, Inclusion & Belonging: We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here.

    Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture, and tech at HPE.

    Job: Sales

    Job Level: Master

    HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate, and all decisions we make are based on qualifications, merit, and business need.

Jobs