IT and Digital Marketing Coordinator - Johannesburg, South Africa - PROSPENAFRICA
1 week ago
Description
Prospen Africa is a youthful company in training and skills development industry.We are looking for a Junior IT & Digital Marketing Coordinator to be responsible for IT support, Website maintenance, and Digital Marketing.
Responsibilities:
IT Support
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Troubleshooting and fixing on site laptops as well as being able to support remote users with IT related issues.
- Monitoring and maintaining laptop systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Setups of accounts for new users and configuration of laptops/devices/printers etc.
- Assist with ensuring that laptops are functioning and Wifi network is stable in cases of loadshedding.
- Liaise with all company personnel regarding IT issues.
Website Maintenance
- Be responsible for maintaining and expanding our website.
- Responding to and troubleshooting all website issues.
- Identifying and responding to all website security breaches.
- Ensuring that the website is protected by enabling the appropriate security measures.
- Updating HTML, CSS and JavaScript regularly.
- Conducting content audits to eliminate redundant and/or duplicate information.
- Improving the user experience of the website regularly.
- Collaborating with all staff and management to ensure that the website content aligns with brand strategy and meets the organization's standards.
Digital Marketing
- Uses a variety of digital channels to generate leads and build brand awareness.
- Designs, builds, and maintains our social media presence.
- Measures and reports performance of all digital marketing campaigns.
- Utilize strong analytical ability to evaluate endtoend customer experience across multiple channels and customer touch points.
Requirements:
- Diploma or Degree in IT or related field.
- Minimum 1 year experience in IT and/or Web Development role.
- A solid understanding of Web maintenance, IT and Digital Marketing.
- Knowledge of WordPress.
- Familiar with PHP files and JavaScript.
- Knowledge of Search Engine Optimization process.
- Creative problemsolving skills.
Ability to commute/relocate:
- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)
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