Portfolio Analyst - Durban
1 week ago
Job Description
To support ongoing credit and risk management activities including collections administration to effectively monitor and control financial exposure.Manage costs and expenses within approved budgets to achieve cost efficiencies Deliver exceptional customer service through proactive innovative and appropriate solutions Cultivate and manage objective working relationships with stakeholders including end-users SMEs project managers and senior staff Maintain expert understanding of relevant legislation industry best practices provide proactive advice Monitor daily overdrawn printouts undertake referrals to reduce overdrawn accounts Ensure compliance with governance legislative audit requirements Monitor control Branch OCS SAD queues reduce activities to zero Approve facility requests within LDA analyse requests outside LDA with recommendations to management Monitor manage close dormant accounts improve retention reduce costs Gather analyse distribute relevant business information Manage personal development enhance skills competencies Conduct assessments high-risk accounts identify early warning indicators Engage customers address risk concerns implement corrective actions Provide proactive tailored solutions prevent arrears escalation collections Build strong client relationships informed guidance FNB products services Improve collections outcomes negotiated payment arrangements account adjustments Analyse account trends delinquency portfolio health Act trusted advisor delivering financial insights personalised solutions Promote responsible behaviour sustainable repayment plans Participate training informed FNB value propositions products NQF Level 5 equivalent qualification Experience collections recovery Hogan Plexis systems Strong account risk experience Setting up managing payment arrangements Opportunities collaborate segments teams Challenging fast-paced work environment Opportunities innovate add value business Curious courageous desire learn Driven mastery continuous improvement Open ongoing personal professional development Apply next step engaging interested taking step look forward engaging you #Post#FNB#LI-TM10 Take note applications will not accepted below date onwards kindly submit applications ahead closing date indicated below All appointments made in line FirstRand Group's Employment Equity plan The Bank supports recruitment advancement individuals disabilities In order for us fulfill purpose candidates can disclose disability information voluntary basis The Bank keep this confidential unless required by law disclose this information other parties>
Job description
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