Contracts Hub Head CU MEA - Midrand - Ericsson GmbH

Description

About this opportunity

We are now looking for a Contract Hub Head that will be responsible for heading up 2 Customer Units (CUs), managing contract managers teams alongside customer accounts, and contract negotiations from pre-sale to post-sale. The role will require senior expertise in drafting contractual commercial terms and conditions, expertise in capturing, driving, and extracting value from contracts, and solid negotiation skills. The candidate should have solid expertise in drafting terms and conditions, commercial business modeling, software licensing, and services conditions, as well as the capability to influence stakeholders internally and manage customers. The role will require leading and managing a team of contract managers allocated to the 2 Customer Units to support business execution and contract management activities. In addition, the Contract Hub Head will be responsible for performance management, OPEX management, strategic alignment of priorities, and contract management support across the Customer Units. This is a leadership position reporting to the MMEA Head of Contract Management and will require strong communication skills, presenting solutions, planning, execution, and hands-on customer negotiation in key strategic contract negotiations.

What you will do:

• Work closely with the MMEA Head of Contract Management on functional priorities, strategic program execution globally and locally, standardization of processes, and data-driven analytics.
• Lead the team of contract managers in managing OPEX, mentoring, coaching, upskilling, competence mapping, performance management, and allocation to meet the Customer Unit and MA business requirements.
• Ensure a culture of compliance and ethics with collaboration among all team members across the function.
• Develop and implement effective ways of working with legal, domains, sales, business control, and all other functions, including the BA in the sales process.
• Work with the core 3 team in the sales engagement phase with the solution and fulfillment team to define the contract strategy aligned with the business case & commercial conditions.
• Manage key strategic customer accounts by securing the right terms and conditions, including compliance with company policies and sales directives during the sales process and existing contract lifecycle.
• Establish strict contractual scope to protect against profit leakage through scope creep, managing volume discounts, price incentives, or vouchers uniformly across all contracts.
• Lead the contract strategy and negotiations for significant value and risk opportunities.
• Negotiate and resolve commercial disputes and settlements related to the contracted scope with strong governance and planning internally and externally with customers.
• Provide contract knowledge, guidance, and assistance on the interpretation of contractual clauses.
• Provide internal guidance on mitigating claims and resolving critical issues via commercial governance.
• Develop strong commercial models and associated terms & conditions with a sales-driven approach and value argumentation.
• Maintain knowledge of operational issues that could result in commercial disputes.
• Drive the planning and execution of contract governance, managing contract risk, change control, claims & disputes, and initiating contract variations as needed in collaboration with stakeholders.
• Advise operational teams on commercial risk mitigation strategies.
• Protect Ericsson's rights under contracts and ensure proper performance of respective parties' obligations.
• Defend and improve profitability and working capital through professional risk and claim management.
• Monitor and follow up on contract execution with knowledge-sharing sessions within the account team, sharing the latest contractual commitments and overall position from financial, delivery, performance, and risk perspectives.

The Skills you bring:

• 8 or more years of contract management or comparable experience such as account management or finance.
• Strong written and verbal communication skills, with the ability to drive and influence stakeholders internally and externally.
• Experience and expertise in leading complex contract negotiations with a keen eye on all terms & conditions, including commercial business cases and operational execution, with the ability to identify risks and prioritize negotiation approaches.
• Assertive, thought leader, critical thinker, and execution leader with a hands-on approach.
• Experience in the banking and/or financial services sector with knowledge of financial regulatory requirements is desirable.
• Strong contract drafting and negotiation skills with the ability to find solutions in both internal and external environments.
• Graduate degree in a relevant discipline such as law, business administration, finance, or engineering is required.
• Excellent commercial and financial understanding.
• Awareness of contractual and business law.
• Customer interface and negotiation experience.
• Able to make decisions to drive results.
• Experience in risk and claim management.
• Excellent communication and relationship development skills.
• Tenacious, determined, and self-managing.
• Attention to detail
• IACCM certified or equivalent is a plus Certification in Contract Management from a globally recognized institution is required to be renewed periodically for validity.

About Ericsson MEA watch our short video here.

At Ericsson, you’ll have an outstanding opportunity to use your skills and imagination to push the boundaries of what’s possible. You will be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

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Encouraging a diverse and inclusive organization is core to our values at Ericsson, which is why we champion it in everything we do. We believe that by collaborating with people with different experiences, we drive innovation, essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. Learn more.

Primary country and city: Egypt || Cairo

Req ID: 760253

This is a leadership position reporting to the MMEA Head of Contract Management and will require strong communication skills, presenting solutions, planning, execution, and hands-on customer negotiation in key strategic contract negotiations.

In addition, the Contract Hub Head will be responsible for performance management, OPEX management, strategic alignment of priorities, and contract management support across the Customer Units.

This is a unique opportunity to join Ericsson’s contracting organization and lead a high-performing team of contract managers.

You will be responsible for developing and implementing effective ways of working with legal, domains, sales, business control, and all other functions, including the BA in the sales process.

This role requires a strong commercial understanding, excellent communication and relationship development skills, and the ability to influence stakeholders internally and externally.

The ideal candidate will have 8 or more years of contract management or comparable experience and a graduate degree in a relevant discipline such as law, business administration, finance, or engineering.

They will also possess strong written and verbal communication skills, with the ability to drive and influence stakeholders internally and externally.

This is a challenging role that requires a hands-on approach, strong negotiation skills, and the ability to identify risks and prioritize negotiation approaches.

The successful candidate will be able to make decisions to drive results, work effectively in a matrix organization, and collaborate with cross-functional teams.

They will also have experience in the banking and/or financial services sector, knowledge of financial regulatory requirements, and a strong commercial and financial understanding.

The role requires a customer-centric approach, excellent communication and relationship development skills, and the ability to build trust and credibility with customers.

This is a great opportunity to join Ericsson’s contracting organization and contribute to the success of our business.

If you are a seasoned contract manager with a passion for leading high-performing teams and driving business results, this may be the perfect opportunity for you.

We are looking for someone who is a strategic thinker, a skilled communicator, and a collaborative leader who can inspire and motivate others to achieve exceptional results.

As a Contract Hub Head, you will be responsible for leading a team of contract managers and ensuring that they have the necessary skills and resources to deliver exceptional results.

This includes providing coaching, training, and development opportunities to help them grow professionally and personally.

You will also be responsible for developing and implementing effective ways of working with legal, domains, sales, business control, and all other functions, including the BA in the sales process.

This requires a deep understanding of our business, products, and services, as well as excellent communication and relationship development skills.

You will also need to be able to influence stakeholders internally and externally, including customers, partners, and suppliers.

This is a challenging role that requires a strong commercial understanding, excellent communication and relationship development skills, and the ability to drive business results.

The successful candidate will be able to make decisions to drive results, work effectively in a matrix organization, and collaborate with cross-functional teams.

They will also have experience in the banking and/or financial services sector, knowledge of financial regulatory requirements, and a strong commercial and financial understanding.

The ideal candidate will have a graduate degree in a relevant discipline such as law, business administration, finance, or engineering, and 8 or more years of contract management or comparable experience.

They will also possess strong written and verbal communication skills, with the ability to drive and influence stakeholders internally and externally.

This is a unique opportunity to join Ericsson’s contracting organization and lead a high-performing team of contract managers.

You will be responsible for developing and implementing effective ways of working with legal, domains, sales, business control, and all other functions, including the BA in the sales process.

This role requires a strong commercial understanding, excellent communication and relationship development skills, and the ability to influence stakeholders internally and externally.

The ideal candidate will have 8 or more years of contract management or comparable experience and a graduate degree in a relevant discipline such as law, business administration, finance, or engineering.

They will also possess strong written and verbal communication skills, with the ability to drive and influence stakeholders internally and externally.

This is a challenging role that requires a hands-on approach, strong negotiation skills, and the ability to identify risks and prioritize negotiation approaches.

The successful candidate will be able to make decisions to drive results, work effectively in a matrix organization, and collaborate with cross-functional teams.

They will also have experience in the banking and/or financial services sector, knowledge of financial regulatory requirements, and a strong commercial and financial understanding.

This is a great opportunity to join Ericsson’s contracting organization and contribute to the success of our business.

If you are a seasoned contract manager with a passion for leading high-performing teams and driving business results, this may be the perfect opportunity for you.

We are looking for someone who is a strategic thinker, a skilled communicator, and a collaborative leader who can inspire and motivate others to achieve exceptional results.

This role requires a customer-centric approach, excellent communication and relationship development skills, and the ability to build trust and credibility with customers.

The ideal candidate will have a strong commercial understanding, excellent communication and relationship development skills, and the ability to influence stakeholders internally and externally.

They will also possess strong written and verbal communication skills, with the ability to drive and influence stakeholders internally and externally.

This is a challenging role that requires a hands-on approach, strong negotiation skills, and the ability to identify risks and prioritize negotiation approaches.

The successful candidate will be able to make decisions to drive results, work effectively in a matrix organization, and collaborate with cross-functional teams.

They will also have experience in the banking and/or financial services sector, knowledge of financial regulatory requirements, and a strong commercial and financial understanding.

This is a unique opportunity to join Ericsson’s contracting organization and lead a high-performing team of contract managers.

You will be responsible for developing and implementing effective ways of working with legal, domains, sales, business control, and all other functions, including the BA in the sales process.

This role requires a strong commercial understanding, excellent communication and relationship development skills, and the ability to influence stakeholders internally and externally.

The ideal candidate will have 8 or more years of contract management or comparable experience and a graduate degree in a relevant discipline such as law, business administration, finance, or engineering.

They will also possess strong written and verbal communication skills, with the ability to drive and influence stakeholders internally and externally.

This is a challenging role that requires a hands-on approach, strong negotiation skills, and the ability to identify risks and prioritize negotiation approaches.

The successful candidate will be able to make decisions to drive results, work effectively in a matrix organization, and collaborate with cross-functional teams.

They will also have experience in the banking and/or financial services sector, knowledge of financial regulatory requirements, and a strong commercial and financial understanding.