Controller Little Me - Paardevlei, South Africa - Shoprite Group

Shoprite Group
Shoprite Group
Verified Company
Paardevlei, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description
Closing Date
2024/04/2- Reference Number

SHO

  • Job Title
Controller | Little Me

  • Job Type
Permanent

  • Location
  • Country
South Africa

  • Location
  • Province
Western Cape

  • Location
  • Town or City
Paardevlei

  • Purpose of the Job


The purpose of the
Little Me
Controller role is to coordinate and support the
Little Me brand, drive an outstanding service culture, oversee in-store standards, operational excellence, and develop service, sales, and stock strategies alongside the Team.


The role supports the Branch/ Store Manager in all facets of the store operations and takes full accountability of the store during scheduled shifts and/or in the absence of the Manager.


The role executes stock management and merchandising plans, manages loss prevention and related mitigations, encourages the achievement of sales targets, and focusses efforts on return customer traffic to the store as a key indicator of success.


The role oversees and supports a team comprising Sales Assistants who offer helpful, and accurate product information, instore customer support and ultimately work together to deliver a convincing and competitive experience as ambassadors of the
Little Me brand.


  • Job Advert Details
  • Job Category
Retail

  • Job Objectives
The role supports the Store Manager in all facets of the store operations and takes full accountability of the store during scheduled shifts and/or in the absence of the Store Manager

Together with the team provide a friendly and engaging customer experience. Maintain a positive and lively atmosphere with particular attention to customer service and public relations


Maintain adherence to trading hours, procedural opening and closing standards (including key carrier controls) and adequate resourcing cover to meet the needs of customers (considering peak trading trends.

Consistently maintain store appearance to guidelines and standards. Keep a neat, clean, well-stocked environment. Adhere to all standards related to signage labeling, planogram integrity, seasonal style guides, and merchandise presentation ensuring high standards in product range, stock levels and presentation and related stock smoothing

Support and coordinate all aspects of operational activity and management of standards pertaining sales, price, and promotion discounts, reduced to clear, donations and related pricing material

Support / coordinate, monitor, and mitigate losses throughout the stock movement cycle from point of arrival at store premises, verification of receipt, through merchandising, promotions, sales, self-checkout, recycle/return processes, and replenishment, managing shrinkage controls throughout the process

  • Qualifications
  • Matric Essential
  • Sales Qualification (desirable)
  • Retial experience
  • Experience
  • 1 Year's exposure to a retail or serviceoriented store environment, in a customer interfacing, sales and stock orientated environment (Essential)
  • Must Love babies and toddlers Previous exposure to baby / toddler orientated services or sales (Essential)
  • Exposure to retail systems, technologies, and new innovations (Essential).
  • Positive attitude with the ability to coach and motivate staff. Inspiring teamwork, leading by example, and consistently focused on delivering outstanding results
  • Understanding of procedures, standards, and guidelines in a retail store context
  • Company policies and procedures, operational controls, loss prevention and mitigation, Health & Safety
  • OHSACT procedures etc. (Essential)
  • Knowledge and Skills

Technical competencies

  • Independent problem solver, quick thinker, and learner, adaptable to change
  • Set goals and priorities, organise outputs, maximise capacity and productivity
  • Sales orientation with a strong eye for detail and the ability to execute planograms and other visual merchandising to specification.
  • Comfortable working with data prepare reports & figures and provide observations and insights
  • Excellent communication skills both written and verbal

Behavioural competencies

  • Energetic, enthusiastic, creative, wellgroomed, reliable, punctual, and not afraid of hard work.
  • Team oriented, with a social personality, adapting their approach to the team and customer needs
  • Work well under pressure and handle multiple priorities
  • Integrity, strong code of conduct and compliance

Physical Needs of the roles

  • Physically strong ability to stand or walk for long periods of time, lift things, climb up ladders etc.


he purpose of the
Little Me
Controller role is to coordinate and support the
Little Me brand, drive an outstanding service culture, oversee in-store standards, operational excellence, and develop service, sales, and stock strategies alongside the Team.


The role supports the Branch/ Store Manager in all facets of the store operations and takes full accountability of the store during scheduled shifts and/or in the absence of the Manager.

The role executes stock management and mercha
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