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    • Account Manager - Durban - Keller Executive Search

    Keller Executive Search
    Keller Executive Search Durban

    2 weeks ago

    Default job background
    Description

    Account Manager - Recruitment Industry (Remote) American Accent

    This role is a dynamic client-focused and analytically-minded position driving operational excellence in our growing organization. The position combines support and partnership development with significant opportunities for growth.

    Key Responsibilities:

    Lead Management & Communication:

    • Handle inbound emails from leads promptly professionally.
    • Engage with potential clients to understand their needs aligning them with our solutions.
    • Use CRM (HighLevel and ClickUp) to track manage data effectively.

    Operational Support:

    • Collaborate with operations team to ensure seamless workflow.
    • Assist in process improvement initiatives to enhance efficiency.

    Customer Success Monitoring Training provided no experience necessary:

    • Track analyze customer success metrics.
    • Assess customer satisfaction gather feedback to identify areas for improvement.
    • Work closely with recruitment team to implement strategies enhancing client experience.
    • Provide regular reports on customer success metrics to management.

    Sales Process Analysis Training provided no experience necessary:

    • Review sales call recordings videos to evaluate performance.
    • Provide constructive feedback to sales team management to optimize sales techniques.
    • Assist in training sessions to improve team effectiveness.

    Partnership Development Training Provided No Experience Necessary:

    • Identify establish partnerships with other recruitment companies primarily in European market.
    • Collaborate with partners to expand reach enhance service offerings.
    • Coordinate cross-border collaboration initiatives.
    • Maintain ongoing relationships ensuring mutual success growth.

    Strategic Support:

    • Collaborate with leadership on sales strategy development.
    • Contribute to process improvement initiatives.
    • Support training development programs for sales team members.

    Requirements:

    • Outgoing Personality: An extroverted individual excelling in building relationships.
    • Highly Intelligent: Quick learner understanding complex concepts.
    • Tech-Savvy: Proficient modern software tools quick to adapt new technologies.
    • Excellent Communicator: Strong verbal written communication skills.
    • Proactive Solution-Oriented: Ability to identify issues independently implementing effective solutions.
    • Flexible Schedule: Willingness to work evenings when necessary engaging international partners.
    • US Accent: Applicants must sound American speaking tested during interview phase.

    Benefits:

    • Medical Aid.
    • This position not commission only.
    • All local Public Holidays Observed.
    • Paid Annual Leave.
    • Paid Sick Leave.
    • Significant opportunities personal growth skill development career advancement.
    • Supportive inclusive diverse work environment values collaboration innovation.
    • Chance making meaningful impact connecting top talent life-changing opportunities.

    Seniority Level:

    Associate

    Employment Type:

    Full-time

    Job Function:

    Administrative

    Industries:

    IT Services IT Consulting

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