Inbound Customer Service Agent - Cape Town, South Africa - The Perfect Placements
Description
Our client, a National Company of 30 years seeks the services of an energetic, friendly, self-driven individual, who enjoys working in a customer service, Call Centre environment and completing administrative tasks.
This person will be assisting customer on the inbound customer service line with queries and general administration.Must be:
- Bilingual
- Willing to be upskilled and trained (previous experience advantageous)
- Strong in communication skills & attention to detail
- Computer Literate
- High level of work ethic
- Customer service orientated
- Articulate ( not heavy accent)
Responsibilities:
- Assist on arrear accounts and making arrangement for payment
- Preparation of settlement correspondence
- Journal processing
Salary:
- Competitive basic & with medical aid and retirement savings on offer.
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