- Meet sales objectives and revenue targets Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and qualityAlways ensure that any outstanding tasks are up to dateAdhere to all service level agreementsConsistently and proactively communicate ways to improve efficiencies in our performance and procedures and systems
- Provide exceptional customer service Ensure a professional, polite and efficient service is offered by acting as an ambassadorTake responsibility for each call by ensuring that advice is always given in the customers best interestHandle objections appropriately to ensure that positive results are achieved whilst maintaining customer satisfactionContinuously work towards improving the customer experience and service delivery
- Meet operational & quality efficiencies Ensure the accurate completion of time sheets on a daily basisEnsure all verification documents are completed and approved within the required timeframesEnsure the accurate capturing of customer account details onto the systemFollow company processes accurately to ensure quality of service deliveryEnsure compliance standards and legislative requirements are adhered to and met against agreed quality benchmark
- Administration and reporting Provide relief work in other operational departments in order to meet business requirements and customer needs – when requiredProvide daily/weekly/monthly reports as per business requirementsAcquire and accurately capture all necessary documentation
- Provide Relief Services
- Provide relief work in other operational departments in order to meet business requirements and customer needs – when required Requirements
- Grade 12/Matric (Minimum Required)
- 5 years' minimum experience in Direct Selling Industry
- B Degree (advantageous)
- Drivers License
- Energetic with a positive attitude
- Persuasive skills
- Ability to work independently as well as within a team
- Excellent communication skills
- Good analytical ability and attention to detail
- Resilient and change orientated
- Wow my customer Walk in my customers' shoesDeliver on my promisesDeliver insight-led solutions my customers need
- Treat the business as my own Take accountabilityBe curious, creative & explore opportunitiesDo it right & at the right time
- Play as a team Be helpfulBe inclusive
- Find the fun
Sales Advisor homechoice - Southern Suburbs, South Africa - HomeChoice Holdings Limited
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