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    • Matriculates/Grade 11 - Johannesburg - PHILLIP ELECTRONIC SA

    PHILLIP ELECTRONIC SA
    PHILLIP ELECTRONIC SA Johannesburg

    1 week ago

    Default job background
    Description

    **Key Responsibilities:**

        Promote new, backlist, and promotional items to the customer base through various communication channels, including telephone calls, video conferencing, and email.

        Meet or exceed monthly and annual sales targets, identifying opportunities for sales growth along the way.

        Stay up-to-date on the latest product releases and top-sellers, using this knowledge to inform sales strategies.

        Understand customers' needs and preferences, identifying sales opportunities that align with their interests.

        Provide accurate and timely information about products, including pricing, availability, and key selling points.

        Demonstrate features of products, answering customers' questions and addressing any concerns they may have.

        Upsell products and recommend alternative items that meet customers' needs.

        Assist customers with replenishment orders and provide personalized recommendations.

        Manage returns from customers efficiently and effectively.

        Resolve customer problems and complaints in a timely manner, ensuring satisfaction and loyalty.

        Stay informed about product and service information, participating in conferences and trade events as necessary.

        Submit weekly reports on all sales activities, product feedback, competitor information, and sales opportunities, providing valuable insights for future growth and development.

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