Workshop Manager - Johannesburg - Ingenious personnel

    Ingenious personnel
    Ingenious personnel Johannesburg

    4 days ago

    Default job background
    Description

    This position ensures quality and timely technical work execution by workshop-based technicians, mechanics, and assistants.

    Key Responsibilities

    • Achieve targets for technical work: services, rework, PDI inspections, and optimize response times.
    • Manage team reporting to this role: provide ongoing technical support, coaching, and on-the-job training. Maintain service quality, professionalism, and meet required turnaround times.
    • Evaluate technicians' training needs, address skill gaps, conduct quality checks, oversee apprentice modules, and ensure sound financial management.
    • Meet company policies and targets for rework, labor recovery, gross profit, team GP, consumables, and overheads.
    • Comply with OHSACT regulations, ensuring all safety standards are upheld on company and customer premises.
    • Promote customer service excellence through strong relationships with internal and external customers. Foster a commitment to service excellence, provide timely feedback, and meet CSI targets.
    • Foster department growth in line with company requirements.
    • Drive operational innovation.

    Requirements

    • Qualified Artisan (Millwright, Electrician, Diesel/Petrol Mechanic) with experience in forklifts or similar material handling equipment. Previous management experience is essential.
    • Proven ability to manage, lead, and coach a team effectively; skilled in planning, organizing, business activities, and personnel to maximize productivity and efficiency.
    • Proficient in interpreting and applying technical information.
    • Skilled in reading schematics, diagrams, operation manuals, manufacturer specifications.
    • Identify and accurately use diagnostic equipment and specialized tools.
    • Working knowledge of OHSACT & environmental legislation.


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