Key Account Manager - Bloubergstrand, South Africa - Social Places
Description
Key Accounts Manager Application Form
About Us
Our products and services are used in 42 countries by many of the world's largest franchise brands
We are a team of 50+ passionate, intelligent, and hard-working individuals.
We have a flexible working environment, and a great team culture and are looking for ambitious team members to help scale our business further globally.
Role Description
Title:
Key Account Manager
Workplace type:
Hybrid (at least 3 days in the office per week)
Description:
We are looking for an experienced, dynamic and passionate Key Account Manager who can effectively manage a range of clients, including some of SA's largest enterprise franchises and multi-location brands.
This role calls for a combination of relationship management, project management, business strategy, operational excellence, strong communication skills and problem-solving.
Responsibilities:
- Customer Account Planning
- Project Management
- Client Meetings (Online & In Person)
- Customer Strategies, Plans & Implementation
- Communicating Client Feedback to Social Places Digital and Management Teams
- Identify and communicate further opportunities for new products and integration.
- Client On-Boarding
- Client Dashboard Training
- Monthly Customer Reporting
- Contract Renewals
- Managing Account Executive
- Jnr Account Management Support
Experience (Non-Negotiable):
Years Digital Marketing / Marketing Tech Experience
Years Account Management Experience with 2 years in Key Account Management
Qualifications:
- Driver's License & Car
- Degree or Diploma
Other Requirements:
- Demonstrate leadership qualities
- Good client relationshipbuilding and engagement skills
- Able to work well in teams
- Able to work independently
- Able to work under pressure and meet deadlines
- Able to passionately drive client satisfaction
- Able to troubleshoot effectively and filter relevant information to clients\
- Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Remuneration:
Market-Related based on skills and expertise
Benefits of joining the team:
- We offer a hybrid working environment: twothree days in the office (Century City) per week.
- One extra day of leave for every year worked.
- An endofyear bonus, based on personal/company performance.
- Exciting, fun team building events, office braais etc.
- Be part of a growing MarTech company working with many of SA's largest franchise brands with plans to expand globally.
Recruitment Process:
- Informal meet and greet online with Ashleigh (Client Services Director)
- The 2nd Interview with successful firstline applicants will be in person with Ryan (CEO), Tracey (HR Director) and Ashleigh
Contact Details
Address: 7 Namar Road, Century City, Cape Town, South Africa
**Key Accounts Manager Application Form
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