Key Account Manager - Bloubergstrand, South Africa - Social Places

Thabo Mthembu

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Thabo Mthembu

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Description

Key Accounts Manager Application Form

About Us
Our products and services are used in 42 countries by many of the world's largest franchise brands

We are a team of 50+ passionate, intelligent, and hard-working individuals.

We have a flexible working environment, and a great team culture and are looking for ambitious team members to help scale our business further globally.


Role Description

Title:
Key Account Manager


Workplace type:
Hybrid (at least 3 days in the office per week)


Description:


We are looking for an experienced, dynamic and passionate Key Account Manager who can effectively manage a range of clients, including some of SA's largest enterprise franchises and multi-location brands.


This role calls for a combination of relationship management, project management, business strategy, operational excellence, strong communication skills and problem-solving.

You should be comfortable collaborating with different teams within the company.


Responsibilities:


  • Customer Account Planning
  • Project Management
  • Client Meetings (Online & In Person)
  • Customer Strategies, Plans & Implementation
  • Communicating Client Feedback to Social Places Digital and Management Teams
  • Identify and communicate further opportunities for new products and integration.
  • Client On-Boarding
  • Client Dashboard Training
  • Monthly Customer Reporting
  • Contract Renewals
  • Managing Account Executive
  • Jnr Account Management Support

Experience (Non-Negotiable):
Years Digital Marketing / Marketing Tech Experience
Years Account Management Experience with 2 years in Key Account Management


Qualifications:

  • Driver's License & Car
  • Degree or Diploma

Other Requirements:

  • Demonstrate leadership qualities
  • Good client relationshipbuilding and engagement skills
  • Able to work well in teams
  • Able to work independently
  • Able to work under pressure and meet deadlines
  • Able to passionately drive client satisfaction
  • Able to troubleshoot effectively and filter relevant information to clients\
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)

Remuneration:
Market-Related based on skills and expertise


Benefits of joining the team:

  • We offer a hybrid working environment: twothree days in the office (Century City) per week.
  • One extra day of leave for every year worked.
  • An endofyear bonus, based on personal/company performance.
  • Exciting, fun team building events, office braais etc.
  • Be part of a growing MarTech company working with many of SA's largest franchise brands with plans to expand globally.

Recruitment Process:

  • Informal meet and greet online with Ashleigh (Client Services Director)
  • The 2nd Interview with successful firstline applicants will be in person with Ryan (CEO), Tracey (HR Director) and Ashleigh

Contact Details
Address: 7 Namar Road, Century City, Cape Town, South Africa

**Key Accounts Manager Application Form

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