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- Senior certificate and tertiary education in Information Technology.
- Vendor certification (e.g., CCNA) or CompTIA Network+ advantageous.
- Valid driver's license and own vehicle.
- Experience with Mikrotik Routerboards, LAN switches, Linux, Microsoft, Asterisk, and MacOS.
- At least 3 years of experience in technical support.
- Preferably in the ISP industry.
- Respond promptly to incoming tickets from remote IT teams (service desk, desktop support, network support, etc.).
- Provide expert assistance for Microsoft Office Suite and other Microsoft applications.
- Troubleshoot and resolve software-related issues efficiently.
- Assist end-users with software installations and updates.
- Collaborate with infrastructure and network teams for on-site hardware installations, upgrades, and maintenance.
- Assist in troubleshooting and resolving network and infrastructure-related issues.
- Maintain an accurate inventory of IT equipment (laptops, desktops, peripherals, mobile devices).
- Track asset allocation, perform regular audits, and ensure proper configuration.
- Provide IT support to customers in the field.
- Serve as an escalation point for remote IT teams, helping to troubleshoot complex issues.
- Collaborate with remote IT teams for timely issue resolution.
- Offer immediate IT support to employees with walk-in requests (hardware and software issues).
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Field Engineer - Cape Town - Recru-it

Description
Job Description
Key Requirements
Technical Skills
Experience
Responsibilities
Teamwork and Communication
Work effectively as part of a team, prioritizing strong interpersonal skills.
Ticket Management
Software Support
Hardware Support
Asset Management
Field Support
Escalation and On-Site Support
Walk-In Support
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Field Engineer
Recru-it- Cape Town
-
IT Field Technician/Engineer
Stepco Recruitment- Wes-Kaap
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Field Electrical Mechanical Engineer
Contract Troibonet Recruitment- Western Cape
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Junior RF Design Engineer
Express Employment Professionals Midrand- Cape Town
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2025 Accelerated Graduate Program: Rheinmetall Denel Munition
Ajtechnicaldr- Cape Town
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Senior Data Engineer
Boardroom Appointments- Cape Town
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Technical Sales Representative
Unique Personnel Ltd- Western Cape
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Technical and Engineering Specialist
DLK Group- Cape Town
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Electrical Engineer
E&D Recruiters- Cape Town
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Senior Engineer
Full time SEIGO STAFFING- Cape Town
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Software Engineer
Phanda Personnel- Cape Town
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GCC Factory Engineer
SmartProcurement- Wes-Kaap
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Mechanical Engineer- Electrical Vehicle design
E&D Recruiters- Cape Town
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Site Reliability Engineering Manager
One Connect Technologies- Cape Town
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Junior Digital Signal Processing Engineer
Full time FM Staff- Cape Town
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Crypto Data Engineer
Token Metrics- Cape Town
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Senior Logistics Engineer
Sapics- Cape Town
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Graduate Civil Engineer
PlaceTalent- Cape Town
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Senior Data Engineer
iLaunch- Cape Town
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Mechanical Engineer Cape Town and then immigration to USA
E&D Recruiters- Cape Town
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Design Engineer Cape Town
MSP Staffing Pty Ltd- Cape Town