Manager Client Services Randburg - Datafin IT Recruitment

    Datafin IT Recruitment
    Datafin IT Recruitment Randburg

    1 week ago

    Default job background
    Description

    Duties & Responsibilities

    Leading the Client Services Business Unit requires a dynamic ICT Specialist with 10+ years of experience in managing client service contracts, sales, account management, and related services.

    This role demands a strong understanding of Dell, HP, Huawei, and Lenovo business operations, as well as excellent pricing and negotiation skills.

    • Lead and manage the Client Services Business Unit, including Specialists, Engineers, Account Managers, Pricing Specialists, Technical Specialists, and administrative staff.
    • Oversee all client service contracts, including end-user devices (laptops, desktops, etc.) and resource contracts (IT support and related services).
    • Drive revenue and sales growth within the Business Unit through effective strategies and initiatives.
    • Develop and maintain strong relationships with clients, vendors, and partners to ensure successful contract management and service delivery.
    • Apply for tenders related to client services and manage the tender process from start to finish.
    • Utilize expertise in the ICT sector to inform business strategies and decisions.
    • Implement pricing strategies to maximize profitability while remaining competitive in the market.
    • Provide leadership and guidance to the team, fostering a culture of excellence, collaboration, and innovation.

    Key Requirements:

    • Bachelor's Degree in Business Administration, Information Technology, or a related field.
    • Proven 10+ years' experience in a managerial role within the ICT sector.
    • Strong understanding of Dell, HP, Huawei, and Lenovo business operations.
    • Excellent pricing and negotiations skills.

    Essential Attributes:

    • Strong leadership and team management skills.
    • Ability to cultivate and maintain strong client, distribution, and vendor relationships.
    • Proficiency in tender application processes and contract management.
    • Strategic thinker with the ability to develop and execute business plans.


  • Flink Recruitment Sandton

    About the Role: · We are seeking a Client Service Consultant to join our team at an Insurance Company based in Bryanston, Sandton. · Key Responsibilities: · Interact with customer inquiries via phone, email, and in-person. · Provide timely, accurate, and professional responses to ...


  • JSE Limited Sandton

    Job Category: Banking, Finance, Insurance. Stockbroking · Contract: Permanent · Remuneration: Market Related · EE Position: Yes · About Our Company · The Johannesburg Stock Exchange (JSE) recognises that its success and strength depend on the quality of its employees. We are comm ...


  • The Recruitment Council Sandton

    Client Services Manager · We are seeking a dynamic individual with a passion for client satisfaction and financial services to join our team as a Client Services Manager. In this role, you will play a pivotal part in ensuring exceptional service delivery to our valued clients. · ...


  • JSE Limited Sandton

    Job Title: Stockbroking and Financial Markets Expert · About the Role · We are seeking a highly experienced professional to provide expert advice and support on JSE systems and services. The ideal candidate will have in-depth knowledge of all aspects of JSE markets and services, ...


  • Isilumko Staffing (JHB) Johannesburg

    Job Title: Client Service Consultant · Description: · We are seeking an experienced Client Service Consultant to join our team in JHB on a 6-month contract. The ideal candidate will have a strong background in client service and product knowledge. · Key Responsibilities: · Stakeh ...


  • Curiska Johannesburg

    Job Description · An exceptional opportunity exists for a skilled Client Services Administrator to contribute to the growth and success of our financial services firm. As part of our professional support team, you will play a vital role in enabling portfolio managers to maintain ...


  • Catch Recruit Sandton

    Job Description: · Key Responsibilities · Stay informed about all ongoing claims for our Client's Spanish clients. · Understand the nature of provided services and various claim mechanisms available to different claimants. · Main Duties · Request documentation from intermediaries ...


  • Prep2Perfection Johannesburg

    Job Description · The successful candidate will be responsible for handling various tasks, including digital communications, service management, and operations. This role requires strong organizational skills, effective communication, and the ability to manage multiple responsibi ...


  • Curiska Johannesburg

    Hiring: Client Services Administrator for Account Opening and Compliance · Job Description: · An excellent opportunity to join a growing financial services firm as a client services administrator. You will work with a professional support team to maintain exceptional client relat ...


  • Isilumko Staffing (JHB) Johannesburg

    Role Overview: · We are seeking a highly skilled Client Service Officer to join our team. · This role is pivotal in delivering outstanding service across our trading and investment platforms. · You will act as a key contact for traders and investors, providing expert guidance on ...


  • Santam Insurance Johannesburg

    Your journey to join our team begins with a thorough recruitment process, designed to match your skills with the right role. · Our Recruitment Process · AdvertisementWe advertise our vacancies for 3-5 days, depending on market availability of required skills. · ScreeningA couple ...

  • Sekhu Upshot Marketing

    Client Services

    12 hours ago


    Sekhu Upshot Marketing Gauteng Full time

    Job Description · We are an Outsource Sales and Marketing company affiliated with CREDICOSA, offering financial services to various organizations worldwide. · Available Roles · Retail Sales Assistant · Sales and Marketing Brand Ambassador · Customer Sales Consultant · Client Serv ...


  • JSE Limited Sandton

    Team Leader for Client Service Centre Call Centre · Job Summary: We seek a highly motivated and experienced individual to lead our sales support team in delivering exceptional client service. · Key Responsibilities: · Contribute to the development of the Client Service Centre bud ...


  • NielsenIQ Johannesburg

    Job Title: · A Client Service Delivery Executive plays a pivotal role in ensuring exceptional client experiences. · Key Responsibilities: · Maintain a client-centric approach by managing day-to-day administration of client service activities and coordinating analysis and reportin ...


  • Sanlam Limited Midrand

    About MiWay · Our company is dedicated to delivering exceptional service, convenience, and value to our clients. We strive to be a world-class direct financial services business that offers a comprehensive range of products and services under one convenient umbrella. · We are pas ...


  • NielsenIQ Johannesburg

    body{font-family:Arial;}h3{color:#00698f;}Job Description · As a Customer Service Delivery Executive, you will manage key client relationships in South Africa. This role involves delivering commercial agreements with our clients, handling day-to-day interactions with their stakeh ...


  • Sanlam Midrand

    Job Description: · MiWay is a direct financial services company that strives for service excellence, convenience, and superior value products. We aim to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella, all ...


  • ALS Gauteng

    Job Description: · The Client Services Representative will be responsible for liaising with clients and branches across the Sub-Sahara Africa region. · Main Responsibilities: · CompliancePractice ALS Health and Safety Foundation Standards · Practice ALS company core values · Comp ...


  • Prep2Perfection Johannesburg

    Job Summary · As a dynamic and customer-focused individual, you will be responsible for engaging with students, tutors, parents, and guardians through various digital channels. Your primary goal will be to address queries, provide support, and facilitate smooth interactions. · Du ...


  • Sanlam Midrand

    Job Summary: · MiWay is a direct financial services company that offers service excellence, convenience, and superior value products. Our Vision is to be a world-class business with a complete array of services managed online. · Role Description · Handle multi-claimant clients · ...

Jobs
>
Randburg