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  • Hotel Front Office Manager - Centurion - Restaurant Careers

    Restaurant Careers
    Restaurant Careers Centurion

    3 weeks ago

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    Description

    Front Office Manager

    About the Role

    We are seeking a highly motivated and experienced Front Office Manager to lead our front office operations at a Boutique Hotel in Centurion.

    This critical position plays a key role in ensuring our guests have an exceptional experience while maintaining the highest standards of service and operational efficiency.

    Main Responsibilities

    • Oversee daily front office operations, including reception, concierge, and guest services.
    • Train, lead, and mentor the front office team to ensure exceptional service quality.
    • Maintain and enforce brand standards in the reception area.
    • Foster relationships with guests, staff, and local community partners to enhance the hotel's reputation.
    • Work collaboratively with various departments to ensure seamless service delivery and guest satisfaction.

    Operational Details

    This role primarily operates during the day shift (8 am to 5 pm) from Monday to Friday.

    The successful candidate will be expected to cover 4 evening or weekend shifts to support front-of-house operations.


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