Frontline Supervisors - Gauteng,, South Africa - Dis-Chem Pharmacies

    Dis-Chem Pharmacies
    Dis-Chem Pharmacies Gauteng,, South Africa

    4 weeks ago

    Default job background
    Full time
    Description

    Dis-Chem Pharmacies's job vacancy, Career and Recruitment

    Job title : Frontline Supervisors – Bracken Gardens jobs in Gauteng

    Job Location : Gauteng,

    Deadline : May 01, 2024

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    Dis-Chem Pharmacies require a Frontline Supervisor for their Bracken Gardens store. Support customer service to ensure a world class shopping experience. Liaise between management and cashiers. Supervise day-to-day operations of Cashiers to ensure smooth running of till points. Record customer transactions with zero tolerance towards inaccuracy and to eliminate fraud risk.

    Minimum Requirements...

    Essential:

  • Grade 12 / Matric
  • Minimum of 2 years cashier related work experience, of which 6 months should be shadowing a Cashier Supervisor
  • Sound numerical skills
  • Computer literate – MS Office
  • Willing and able to work retail hours.

    Advantageous:
  • Certificate in Computer Literacy
  • 3 years' work experience, with 1 year supervisory experience
  • Working knowledge of SAP

    Job Specification...
  • Manage and report all customer compliments and complaints to management.
  • Ensure branch queues flow smoothly.
  • Pay attention to the manner in which customers respond to cashiers, and act accordingly.
  • Manage the shorts and overs at the points of sale, including floats.
  • Manage discrepancies at the point of sale.
  • Authorise line voids, tender ups and price overrides.
  • Manage refunds and returns transactions according to Dis-Chem operating procedures.
  • Transact all purchases – receive and process all types of payments (cash, card, vouchers, coupons and other payments accepted by Dis-Chem).
  • Ensure accurate document control by checking the following:
  • Drop registers
  • Documents verification
  • Customer documentation
  • Correct handling of the gloats as per our standard operating procedures.
  • All other documentation related to till operations

  • Ensure back shopping and returned goods are handled correctly.
  • Ensure all outgoing stock/items/scripts are scanned.
  • Train and assist new cashiers

    Competencies

    Essential:

  • Cashier and retail operations knowledge
  • Customer service and relations
  • Dis-Chem supervisory principles, practices and methods
  • Lead, motivate and inspire
  • Problem solving
  • Sound numerical skills
  • Trustworthy and honest
  • Presentable
  • Strong command of the English language and an additional language
  • Time management

    Advantageous:
  • Dis-Chem product knowledge
  • Third additional language
  • Customer service background
  • SAP

    *Customer Service jobs in south africa
    *Frontline Supervisors – Bracken Gardens in