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    • Specialist Support Engineer - Gauteng - Findojobs South Africa

    Findojobs South Africa
    Findojobs South Africa Gauteng

    1 month ago

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    Description

    Job Title:

    Enterprise Application Support Specialist

    Job Summary

    This role involves working as part of an integrated tribe in lower complexity environments to provide enterprise-wide application support across multiple stakeholder groups by maintaining and optimizing enterprise-grade applications.

    Key Responsibilities

    1. Apply critical thinking, design thinking, and problem-solving skills to solve technical problems on existing applications.
    2. Implement all configuration, optimization (e.g. upgrades), and maintenance activity (e.g. regular maintenance patches) for enterprise-wide applications.
    3. Provide efficient and effective support of applications including continued development of the application and security, software patches, reliability, disaster recovery, and ensuring the application meets business needs.
    4. Schedule and oversee planned maintenance tasks, such as backups and performance tuning, for production IT services to prevent and minimize issues.

    Requirements

    • Minimum of 5 Years Relevant Experience.
    • Fully certified in MS Teams, Session Border Controllers (Acme SBC preferred).
    • Supported direct routing - setup and support, operator connect – knowledge, session border controllers (Oracle Acme preferred): maintenance, support, and install.
    • Network knowledge: understanding (QoS, Firewall, Security, Switches, ISP).
    • Microsoft Teams Rooms / BYOD: deploy, support, maintain.
    • Voice applications: voice recording, TMS, voice 3rd party applications, telco's.
    • O365 suite.

    About Us

    We are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management, and insurance.

    Absa Group Limited is listed on the JSE and is one of Africa's largest diversified financial services groups with a presence in 12 countries across the continent and around 41,000 employees.

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