- Claims registration, verifications, and investigation
- Handling and negotiation of all claim aspects
- First-level escalation management
- Data management ensuring system data remains updated and relevant
- Broker and customer-centricity
- Salvages and Recovery Management
- Overall claims portfolio management
- Supplier management
- Analysis and interpretation of standard claims reports
- NQF4/Grade 12 Certificate
- RE5 and FAIS Compliance
- Insurance qualification/degree (Advantageous)
- Minimum 5yrs financial services experience
- Experience in similar fields and classes of business is advantageous (Medical background, pet insurance)
- Intermediate Computer Skills
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Senior Claims Handler - Atlantis, South Africa - Greys Personnel
Description
Senior Claims Handler role requires processing claims with minimal errors, maintaining a professional image, and upholding service level agreements (SLAs) while ensuring all service provider accounts are in order.
Imagine working in an environment where your ability to process data accurately, communicate clearly, and deliver top-notch customer service makes a real difference.
You will be second in charge from the manager and responsible for claims registration, verifications, and investigation, as well as handling and negotiation of all claim aspects.
Key responsibilities include:
Requirements:
Salary: Market-related.
