Solutions Specialist - Johannesburg, South Africa - FirstRand

FirstRand

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

About us, purpose, experience and qualifications

about us:

purpose:

Demonstrate the ability to drive one or several workstreams in the context of a broader project.
Be comfortable with ambiguity.
Demonstrate the ability to Qualitatively and Quantitatively analyse and solve problems.
Work collaboratively with peers and potentially 3rd party providers and adopt an inclusive approach to solving problems.
Proactively identify market needs and opportunities to address them.
Effectively support the broader team in cocreating solutions and executing their development

experience and qualifications:

Relevant Degree in Business/ Engineering/ IT or similar
3 to 5 years experience in similar environment, of which 1 to 2 years ideally at a junior specialist level Competencies
Analytical Thinking
Creativity and Innovation
Judgement and Decision-Making
Solutions Thinking
Influence and Impact
Business Insight and Risk Awareness
Consulting and Advising
Building Relationships
Drive and Results Orientation
Resilience and Stress Management
Data Analysis
Project management methodologies and skills
Solution Assessment and Validation
additional requirements:

responsibilities:

Prevent wastage and identify process improvements to contain and reduce costs
Deliver internal and external customer service excellence through adherence to quality service standards
Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
Ensure compliance to legislative and audit requirements and adherence to relevant processes
Compile reports that track progress and guide business to make informed decisions
Create and prepare business cases to support design of solutions, products and enhancements that will deliver on the strategic objectives of product house or business unit
Analyse data to identify opportunities for efficiencies and growth in business
Facilitate and coordinate end to end implementation of prioritised and approved solutions for relevant product house or business unit
Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
Develop, encourage and nurture collaborative relationships within RMB and/or across the FRG