Customer Service Representative - Gqeberha - The Global Talent Co.

    The Global Talent Co.
    The Global Talent Co. Gqeberha

    1 week ago

    R380,000 - R620,000 (ZAR) per year *
    Description

    Customer Service Representative (French Speaking)

    The Global Talent Co.

    Full-time (40-hours per week), Remote

    This role requires a customer-centric individual with excellent communication and problem-solving skills. Key responsibilities include:

    • Responding to client inquiries via phone, email, and chat in a timely and professional manner.
    • Identifying and resolving client issues by troubleshooting, answering questions, and providing information about products or services.
    • Assisting clients with account setup, updates, and other service-related requests.
    • Gathering and recording customer feedback to help improve services and identify opportunities for enhancement.

    Requirements include fluency in French and English, experience in a customer service role, strong written and verbal communication skills, and a solutions-oriented mindset.

    * This salary range is an estimation made by beBee
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