Retail Representative B2B - Kenilworth, South Africa - Scholtz Partners International

Description

Brief description of the vacancy:
Sales Representatives are responsible for driving business growth within a company.

They develop a network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income.

− Develop a growth strategy focused both on financial gain and customer satisfaction
− Conduct research to identify new markets and customer needs
− Arrange business meetings with prospective clients
− Go beyond expectations for Customer Service & Create Raving Fans.
− Provide trustworthy feedback and after-sales support
− Build long-term relationships with new and existing customers
− Run the showroom floor / retail space & ensure this is functional and enticing.
− Contributes to team effort by accomplishing related results.
− Provides Weekly Sales feedback reports each Friday.
− Ensure the layout of the showroom is presentable at all times
− Builds market position by locating, developing, defining, and closing business relationships.
− Identifies trendsetter ideas by researching industry and related events, publications, and announcements.
− Closes new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations.
− Protects the organization's value by keeping information confidential.
− Be the face of the Gorilla Sports brands finding new ways to gain exposure.
− Management of phone calls and prompt pick-up and phone back when required.
− Ensure weekend sales temps working and to standard. Eg inv on Yoco.
− Yoco and dear and all platform recon correctly for all sales done through B2B and showroom
− Daily sales training required (within work hours) 8am.
− Sales agents must be correct on orders. Ie. showroom made by temps, no incorrect changing of orders, skewing the figures, commissions is a dismissible offense


Experience required:
− Retail Experience selling products to customers.

Candidate MUST have sales experience – this is very important to the customer


Computer Skills required:
− Computer Literate with experience working with a CRM
− Excellent Google Docs with Google Sheets experience.


Required Skills:
− Excellent administration and follow up skills
− Sales
− Cold Calling
− Be able to improve the store layout
− Increase transaction to basket value
− Encourage people to stay longer in your shop
− Conversion Rate – Walk ins vs Sales
− Average transaction value
− Foot traffic
− The employee is responsible for mastering the Freshworks CRM, promptly responding to website inquiries within 60 seconds, and maintaining a customer follow-up strategy that includes at least six interactions with each client annually, ensuring no customer goes a year without contact

Salary excludes comission